Claims Analyst

Likewize; Crewe; On-site; GBP 26,000; Full time

Job summary

Join a leading tech protection company as a Claims Analyst in Crewe, where you will utilize your analytical skills to prevent fraud and ensure fair outcomes for customers. With a competitive salary and benefits, you will play a crucial role in safeguarding the digital world.

Benefits

22 days annual leave

Health Cash Plan

Access to a GP at any time

Enhanced Maternity, Paternity & Adoption leave

Employee Assistance Programme

Free access to the company gym

Free onsite car parking

Holiday buy back scheme

Qualifications

• Experience in an analytical, claims, or fraud-focused role is preferred.
• Excellent communication skills, both verbal and written.
• Strong investigative mindset and ability to conduct interviews.

Responsibilities

• Review, assess, and progress claims while identifying fraud.
• Conduct interviews with customers as needed.
• Submit data for trend analysis and support fraud prevention.

Skills

Attention to detail

Problem-solving

Communication skills

Job description

Join to apply for the Claims Analyst role at Likewize

1 week ago Be among the first 25 applicants

Join to apply for the Claims Analyst role at Likewize

Location: Crewe, Cheshire – Onsite

Salary: £25,701.89

Use Your Analytical Mind to Make a Real Impact

Do you have a sharp eye for detail and a passion for problem-solving?

Job Description:

Claims Analyst

Location: Crewe, Cheshire – Onsite

Salary: £25,701.89

Use Your Analytical Mind to Make a Real Impact

Do you have a sharp eye for detail and a passion for problem-solving?

As a Claims Analyst at Likewize, you’ll play a crucial role in protecting our business and customers from fraudulent activity—ensuring we continue to deliver trusted tech solutions at a global scale.

Why Likewize?

We’re a global leader in tech protection, support, repair, and sustainability—resolving over 250 million tech problems every year for 1 billion customers in 30+ countries. Trusted by the world’s largest telcos, banks, and brands, we power the digital world behind the scenes—so that technology simply works, whenever and wherever it’s needed.

• Market leader in tech insurance and support solutions
• Partnered with the biggest global brands
• Innovating across insurance, warranty, trade-ins, repairs, recycling, and premium tech care
• Focused on sustainability, customer experience, and digital transformation
  
  

What You’ll Do

As a Claims Analyst, you’ll be responsible for reviewing, assessing, and progressing claims, helping to identify and prevent fraud while ensuring genuine customers receive timely, fair outcomes. You'll support fraud investigations, communicate directly with customers, and help safeguard our business with clear, confident decision-making.

Key Responsibilities:

• Make informed, balanced judgments on the progression and validity of claims
• Conduct investigative interviews with customers when necessary
• Ensure claims impacted by fraud triggers are handled swiftly and accurately
• Submit data for trend analysis and support broader fraud prevention initiatives
• Work towards daily deadlines and service-level targets
• Maintain compliance with all relevant regulations (FCA, Consumer Credit, DPA)
• Follow Likewize’s data protection and information security protocols
  
  

What You’ll Bring

• Experience in a similar analytical, claims, or fraud-focused role
• Excellent communication skills (written and verbal)
• Strong investigative mindset with the ability to conduct interviews
• Attention to detail and a commitment to accuracy
• Ability to make confident decisions aligned with company policy and customer fairness
• Proven ability to build trust with internal and external stakeholders
• Strong team spirit and a proactive approach to solving problems
  
  

Join Us at Likewize

At Likewize, every decision you make helps protect millions of customers and strengthens our global reputation. If you're ready to apply your analytical skills in a fast-moving, purpose-driven company, we’d love to hear from you.

What do we offer?

At Likewize, we care about you and your progression. We offer:

• 22 days annual leave, Increasing through length of service.
• A competitive salary and benefits package
• A supportive and collaborative culture
• A fun and dynamic work environment
• A range of learning and development opportunities
• Health Cash Plan, covering Dental, Optical, Prescriptions, Health & Wellbeing, Maternity Antenatal appointments & adoption
• Access to a GP at any time, with prescriptions delivered to your home or work
• Enhanced Maternity, Paternity & Adoption
• My Perks that have hundreds of offers available with exclusive discounts and cash back on purchases
• A fully paid Employee Assistance Programme
• Free access to the company gym
• Free onsite car parking
• Holiday buy back scheme, the opportunity to buy up to five extra days of annual leave
  
  

Ready to make a real impact in tech protection? Apply now and help us safeguard the digital world—one claim at a time.

Ensure Fairness & Embrace Differences

We believe in fairness – so much so that Fair is one of our core values. To us, fair means being straight up and honest, and impartial and appropriate in our interactions; it means that we embrace diversity and are respectful and inclusive to everyone.

We know being diverse and inclusive goes beyond fairness. In fact, its fundamental to how we win. It takes all of us, with all our different points of view and experiences, to deliver for Likewize. Together we are committed to creating a work environment where differences are celebrated – and are essential to our success.

We are a Disability Confident employer and are committed to creating an inclusive and supportive environment for all. We actively encourage applications from individuals with disabilities and will make reasonable adjustments throughout the recruitment process and in the workplace to ensure accessibility and equal opportunity. If you require any accommodations during the application or interview process, please let us know — we’re here to help.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Finance and Sales

• Industries

  Insurance

Referrals increase your chances of interviewing at Likewize by 2x

Sign in to set job alerts for “Claims Analyst” roles.

Warrington, England, United Kingdom 2 days ago

Submissions and Exhibits Officer - Forensic Case Team

Stoke-On-Trent, England, United Kingdom 1 month ago

Ellesmere Port, England, United Kingdom 4 weeks ago

Macclesfield, England, United Kingdom 3 days ago

Stafford, England, United Kingdom 1 week ago

Patient Flow Information Officer Cheshire and Wirral Partnership NHS FoundationTrust

Chester, England, United Kingdom 3 weeks ago

Knutsford, England, United Kingdom 3 weeks ago

Wrexham, Wales, United Kingdom 3 weeks ago

Helsby, England, United Kingdom 1 week ago

Stoke-On-Trent, England, United Kingdom 3 weeks ago

Runcorn, England, United Kingdom 12 hours ago

Liverpool, England, United Kingdom 1 week ago

Administration Assistant/Clerical Officer

Newcastle-Under-Lyme, England, United Kingdom 18 hours ago

Knutsford, England, United Kingdom 2 weeks ago

Manchester, England, United Kingdom 3 days ago

Personal Assistant / PA - Employers' Liability

Manchester, England, United Kingdom 1 month ago

Altrincham, England, United Kingdom 1 week ago

Liverpool, England, United Kingdom 3 days ago

Variable Message Sign (VMS) Administrator

Winsford, England, United Kingdom 3 months ago

Knutsford, England, United Kingdom 1 day ago

Warrington, England, United Kingdom 17 hours ago

Chester, England, United Kingdom 3 days ago

Stockport, England, United Kingdom 1 month ago

Firearms Licensing Administrative Assistant

Stafford, England, United Kingdom 1 week ago

Middlewich, England, United Kingdom 2 weeks ago

Macclesfield, England, United Kingdom 1 week ago

Warrington, England, United Kingdom 3 days ago

Cheshire East, England, United Kingdom £25,000.00-£30,000.00 19 hours ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.