Claims Administration Assistant

Direct Commercial Limited; Chelmsford; On-site; GBP 18,000 - 23,000; Full time

Job summary

Direct Commercial Limited seeks a proactive Claims Admin Assistant to join our brand-new Chelmsford office. This full-time onsite role offers exposure to a busy claims environment with learning opportunities from a team of 100 colleagues.

The ideal candidate will have at least 1 year in an office setting, demonstrate strong English and maths GCSE grades, and be proficient in Microsoft Excel. Excellent communication and telephone manners are essential for interfacing with customers and internal

Qualifications

• Minimum 1 year of experience in an office environment.
• Maths and English GCSEs at grade C/5 or above.
• Proficient computer literacy and Excel experience.

Responsibilities

• Provide support to the claims team and assist with daily office tasks.
• Deliver comprehensive administrative support to the Claims department.
• Develop and maintain filing and records systems, ensuring accuracy.

Skills

Microsoft Excel

Verbal communication

Written communication

Telephone manner

Education

GCSE Maths

GCSE English

Job description

Are you a recent graduate or looking to kick start a career in Claims? Then this might be the perfect role for you!

This role is based full-time ONSITE in our brand-new office in Chelmsford

BACKGROUND/ ABOUT DCL

Direct Commercial are specialist commercial motor insurers with an award-winning Claims team. Due to continued growth, an exciting opportunity has become available for Claims Admin Assistants.

The successful candidate would be based at our office in Chelmsford where no two days are the same! In the DCL Claims department, you will gain exposure to a variety of liability scenarios and, with the support of our team of 100, there is plenty of room for learning on the job. So, if you are looking to grow your career in Claims then this is a great opportunity to get started.

Individual Conduct Rules

1. You must act with integrity

2. You must act with due care, skill and diligence

3. You must be open and cooperative with the FCA, the PRA and other regulators

4. You must pay due regard to the interests of customers and treat them fairly

5. You must observe proper standards of market conduct

Duties:

• Providing support to our claims team, assisting in daily office needs and managing our company’s general administrative activities
• Responsible for providing comprehensive administrative support to the Claims department
• Develop and maintain our filing system
• Recording and updating databases
• Projects such as gathering information by phone, letter or email
• Photocopying and scanning documents
• Manage Post and Emails
• To work closely with colleagues within the company to deliver consistently high levels of service
• To support and adhere to the company’s values and policies in a professional manner

Skills:

• Computer literate (Experience with Microsoft Excel required)
• Good verbal and written communication along with an excellent Telephone Manner

Required Experience:

1 year experience in an office environment

Maths and English Grades C (5) and above