Claims Adjuster - PFR

Markel; Leeds; On-site; GBP 40,000 - 56,000; Full time

Benefits offered by this job

Annual bonus

25 days holiday

Pension scheme

Private medical

Life insurance

Travel insurance

Job summary

Markel in Leeds is expanding its London Market Claims team, handling higher volume, lower-value claims and offering hands-on responsibility.

You will work closely with London Market partners, build relationships with brokers and insureds, and contribute to marine, energy and PFR exposure while developing your claims expertise in a collaborative environment.

Qualifications

• Prior experience in commercial insurance claims.
• Strong communication and relationship-building skills.
• Proactive approach to problem solving.
• Good organisational skills with prioritisation.
• Confident using MS Office and learning new systems.

Responsibilities

• Managing your own portfolio of London Market claims from notification to settlement.
• Triaging, diarising and reviewing cases, applying reserving and claims philosophies.
• Updating in-house and London Market systems accurately and with detail.
• Building trusted relationships with brokers, (re)insureds, third‑party providers, and co‑insurers.
• Monitoring TPAs, lawyers and adjusters; raising issues when needed.
• Collaborating with Underwriting, Actuarial and Outwards Reinsurance teams.
• Providing insights and trends for monthly/quarterly reporting.
• Shaping improvements, processes and team initiatives.

Skills

Previous claims experience

Strong communication

Proactive problem solving

Organisational skills

Microsoft Office

Job description

Claims Adjuster – London Market (PFR)

Leeds

Salary + annual bonus + exceptional benefits package

Make your mark at Markel

If you’re a Claims professional who wants to grow, contribute ideas, and be part of a supportive and ambitious team, this is your chance to join one of the leading London Market Claims teams right here in Leeds.

Insurance to us is more than a policy. It’s a promise, one that helps people rebuild, push forward, and take opportunities with confidence. At Markel, you’ll be part of a global community of problem solvers, optimists, and people who genuinely enjoy what they do. And we’d love you to be part of it!

The opportunity:

We’re expanding our Leeds‑based London Market Claims team, which supports and works closely with our London colleagues across three key lines of business:

• Marine Liability
• Energy (including Renewables)
• Professional & Financial Risks (PFR)

The role will see you handling higher volume, lower‑value claims, forming a vital part of Markel’s Claims Value Proposition. You’ll be aligned to one of the specialist lines but will collaborate widely across the team and London Market partners.

Whether you already have early claims experience or are looking to build London Market exposure, this is a fantastic development opportunity offering real progression and hands‑on responsibility.

What you’ll be doing:

• Managing your own portfolio of London Market claims from first notification to settlement
• Triaging, diarising and reviewing cases, applying Markel’s reserving and claims philosophies
• Updating in-house and London Market systems with accuracy and attention to detail
• Building trusted relationships with brokers, (re)insureds, third‑party providers, and co‑insurers
• Monitoring performance of TPAs, lawyers, adjusters and raising issues where needed
• Collaborating with internal teams including Underwriting, Actuarial and Outwards Reinsurance
• Providing insights, trends and input into monthly/quarterly reporting
• Playing an active role in shaping improvements, processes, and team initiatives

About you:

We’re looking for people who bring energy, curiosity and a proactive outlook.

You’ll ideally have:

Must‑haves

• Previous claims experience (commercial insurance preferred)
• Strong communication and relationship‑building skills
• A proactive approach to problem‑solving and continuous improvement
• Good organisational skills with the ability to prioritise effectively
• Confidence using Microsoft Office and willingness to learn new systems

Nice‑to‑haves

• Understanding of the London Market or relevant claims systems
• Experience handling Marine, Energy (inc. Renewables), or PFR claims
• Ability to analyse claims data and identify key trends
• A collaborative mentality and eagerness to contribute ideas

Why Markel?

When you join Markel, you’re joining a business built on five simple values:

We’re all about people We win together We strive for better We enjoy the everyday We think further

And in return for playing your part, we offer:

• Competitive salary & fantastic benefits package
• Annual bonus
• 25 days holiday + Bank Holidays (with buy/sell options)
• Outstanding pension scheme
• Private medical & dental cover
• Life assurance, income protection & travel insurance
• Season ticket loan and a range of other benefits
• Exceptional learning, development and career progression opportunities

Markel is proud to be an equal opportunity employer. We welcome applicants from all backgrounds and will provide reasonable adjustments throughout the recruitment process where needed.

Markel celebrates the value of a diverse workforce that brings experience and expertise from a wide variety of backgrounds and life circumstances. Whatever your background, if you feel you meet the requirements of this role then we want to hear from you. We are also happy to consider candidates who are looking for flexible working patterns.

We are an equal‑opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.