Claims Adjuster - Financial Lines

Starr Insurance; Greater London; Hybrid; GBP 35,000 - 48,000; Full time

Job summary

Starr Insurance is seeking a claims professional to develop expertise in Financial Lines, focusing on Professional Indemnity and related exposures. You will work with experienced colleagues, handling a portfolio of high-value claims and coordinating with brokers, clients and loss adjusters to drive effective settlements.

You will contribute to maintaining robust claims records, support large loss reporting, and collaborate with underwriting and internal teams to continuously grow technical

Qualifications

• Knowledge of Professional Indemnity class of business.
• Experience in developing and executing claim strategies and settlements.
• Ability to manage a portfolio of claims within delegated authority with oversight.
• Strong liaison with brokers, clients and loss adjusters throughout the claims lifecycle.
• Experience in use of claims systems and documentation for accurate records.

Responsibilities

• Handle Professional Indemnity claims with exposure to related lines.
• Support development and execution of claim strategies including investigation, reserving and resolution.
• Manage a portfolio of claims within delegated authority with appropriate oversight.
• Liaise with brokers, clients, loss adjusters and external partners throughout the lifecycle.
• Assist with negotiations and settlements including coverage and quantum discussions.
• Maintain accurate and timely claims records and use of claims systems.

Skills

Professional Indemnity

Claims handling

Liaison with brokers

Negotiations

Claims systems

Education

ACII (or equivalent)

Tools

ECF

Docosoft

Job description

Join Starr, a global leader in commercial insurance with over a century of expertise. We empower our employees to innovate, make impactful decisions, and build lasting client relationships worldwide. At Starr, you’ll work in an entrepreneurial culture alongside accessible leaders, leveraging our financial strength and vast industry experience to deliver solutions for our clients, no matter how complex. Grow your career with a rapidly growing company that invests in its people and their ability to drive real progress.

Role Purpose

This is an excellent opportunity for someone who is looking to develop their career in Financial Lines with an ability to work alongside experienced colleagues, gaining exposure to high-value and international claims while building their technical expertise and stakeholder management skills.

Key Responsibilities

• Handle claims arising from Professional Indemnity class along with some exposure to Directors and Officers, Financial Institutions and Cyber.
• Support the development and execution of claim strategies, including investigation, reserving and resolution.
• Handle a portfolio of claims within delegated authority, with appropriate oversight.
• Liaise with brokers, clients, loss adjusters and other external partners throughout the claims lifecycle.
• Support negotiations and settlements, including involvement in discussions on coverage and quantum.
• Maintain accurate and timely claims records, including use of claims systems and documentation.
• Assist with large loss reporting and internal updates.
• Contribute to delivering a high standard of claims service to clients and stakeholders.
• Collaborate with underwriting and other internal teams as required.
• Continuously develop technical knowledge and understanding of relevant classes of business.

Qualifications, skills and experience

Essential

• Knowledge of Professional Indemnity class of business.
• Support the development and execution of claim strategies, including investigation, reserving and resolution.
• Ability to handle a portfolio of claims within delegated authority, with appropriate oversight.
• Liaison with brokers, clients, loss adjusters and other external partners throughout the claims lifecycle.
• Support negotiations and settlements, including involvement in discussions on coverage and quantum.
• Maintain accurate and timely claims records, including use of claims systems and documentation.
• Assist with large loss reporting and internal updates.
• Contribute to delivering a high standard of claims service to clients and stakeholders.
• Collaborate with underwriting and other internal teams as required.
• Continuously develop technical knowledge and understanding of relevant classes of business.

Desirable

• Exposure to complex claims across relevant lines of business.
• Knowledge of Directors and Officers, Financial Institutions and Cyber.
• Familiarity with claims systems (e.g. ECF, Docosoft).
• Progress towards, or interest in pursuing, ACII (or equivalent professional qualification).

Starr is an equal opportunity employer, which means we’ll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and we’re committed to creating an inclusive environment for all employees. We offer first class training and development opportunities to all employees. Our aim is to grow our own talent and bring out the best in people.