Claim Professional, Solicitor

Travelers Europe; Manchester; On-site; GBP 42,000 - 64,000; Full time

Job summary

Travelers Europe is seeking an experienced claims professional to handle Financial lines with a focus on Solicitors professional negligence. You will open and reserve claims, assess coverage and liability, and negotiate settlements while coordinating with underwriters and risk management.

The role emphasizes advanced communication, stakeholder management, and collaboration within a team. ACII or equivalent certification is required, and a legal degree is essential for this position in Manchester.

Qualifications

• Experience handling Financial lines, Solicitors professional negligence claims is essential.
• Strong technical expertise with key client accounts and risk mitigation.
• Advanced communication skills and ability to influence.
• Strategic planning and business perspective beneficial.

Responsibilities

• Opens new claims and sets reserves; investigates policy coverage, liability, and quantum.
• Negotiates settlements and communicates on cover.
• Monitors vendors for cost, quality, and service delivery.
• Liaises with underwriters and risk management to promote Travelers’ interests.
• Supports team members and participates in project work.
• Performs other duties as assigned.

Skills

Communication skills

Negotiation

Legal knowledge

Client management

Education

Legal Degree / LLB

ACII Certification

Job description

Who Are We?

Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.

Target Openings

1

What Is the Opportunity?

Under general supervision provides market leading expert claim handling in areas of investigation, evaluation, negotiation and resolution of assigned claims in accordance with the Company's policies, procedures, best practices and controls at all times on claims arising from Solicitors and other Professional Indemnity lines of business. This job does not manage others.

What Will You Do?

• Provides market leading claim service working closely with the Professional Risks Claim team and the broader business to deliver and enhance the claim offering.
• Opens new claims and sets reserves; carries out early, appropriate investigations in respect of policy coverage, liability and quantum and provides legal assistance as necessary.
• Negotiates settlement of claims and communicates on cover.
• Ensures that vendors provide a market leading, cost effective service to both insured and the company by continually monitoring their performance, cost and quality.
• Maintains a close working liaison with underwriters and risk management, and where appropriate, promotes the interests of Travelers by working with other business areas.
• Works as a team member providing such support as required by other members of the team and fully participates in individual and shared project work.
• Perform other duties as assigned.

What Will Our Ideal Candidate Have?

• Thorough experience and sound judgment handling Financial lines of business with a strong emphasis on Solicitors professional negligence claims.
• Thorough technical expertise with proven track record managing key client accounts, addressing trends and issues affecting their business and mitigating risks and exposures.
• Advanced communication skills.
• Intermediate strategic planning.
• Intermediate business perspective.
• Intermediate ability to build collaborative relationships.
• Intermediate openness to influence, flexibility.
• Intermediate team work.
• Advanced credibility.
• ACII or equivalent insurance certification.

What is a Must Have?

• Legal Degree / LLB (or equivalent).
• Some prior insurance related activity experience (e.g. paralegal, insurance operations, insurance broker).

What Is in It for You?

• Private Medical Insurance: On commencement of employment, you are eligible for single cover provided by Travelers, with the option to add cover for your dependents, at your expense through payroll deduction.
• Retirement: Travelers will make a core contribution of a percentage of salary to your Pension Plan. Additionally, if you decide to contribute to the plan, you will receive an increased company contribution.
• Holiday Entitlement: Start your career at Travelers with a minimum of 25 days holiday entitlement annually, plus the opportunity to purchase additional days to allow for up to a total of 35 holidays per year.
• Wellness Programme: The Travelers wellness programme is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health programme provides access to free professional counseling services and other resources that support your daily life needs.
• Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards programme that enables you to give back to the charity of your choice.

Employment Practices

Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.

If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you.

Travelers reserves the right to fill this position at a level above or below the level included in this posting.

To learn more about our comprehensive benefit programs please visit http://careers.travelers.com/life-at-travelers/benefits/.