CJU Clerical Officer x 2

Durham City Safety Group; North East; On-site; GBP 21,000 - 28,000; Full time

Job summary

Durham City Safety Group seeks a CJU Clerical Officer to support pre and post court workflows. The role involves handling confidential files and potentially disturbing images, with a focus on accurate record-keeping and timely processing.

You will perform multi-functional clerical duties, communicate with CPS, HMCTS, and Probation, and manage letter dispatch and remand prisoner coordination within defined timeframes. UK residency requirements apply.

Qualifications

• GCSE English and Maths are required or approved equivalent.
• At least 3 months clerical experience is preferred.
• Higher qualifications or 5+ years relevant experience will be reviewed.

Responsibilities

• Provide digital file reception for pre/post charge cases and related files.
• Complete full range of file preparation duties and maintain records and databases.
• Provide information to authorised agencies (CPS, HMCTS, Probation) per policy.
• Prepare and dispatch system letters (post, email) and handle Home Office orders as required.
• Liaise with internal/external customers regarding remand prisoners within set timeframes.

Skills

GCSE English

GCSE Maths

Clerical experience

Education

GCSE including English and Maths

Tools

Microsoft Office

Job description

Hours/Contract: 37 hours per week, Monday to Friday, Full time, permanent

The Role

The Criminal Justice Unit (CJU) is responsible for the preparation of files and associated tasks in relation to pre and post court workflows.

The CJU Clerical Officer is responsible for the completion of various processes and procedures whilst performing a mutli-functional role in the CJU. The information dealt with is of a confidential and sensitive nature. Please note that this role has access to potentially both sensitive and disturbing images

What You’ll Do

• To provide a digital file reception service for all incoming pre and post charge cases, including process, minor traffic and charge files
• To complete the full range of file preparation duties associated with general processes, ensuring associated records and databases are maintained accurately, and administrative functions are performed efficiently. Completion of quality assessments on cases including providing appropriate feedback as required.
• To provide relevant information to authorised agencies, e.g. Crown Prosecution Service (CPS), HMCTS, Probation Service, in accordance with Force Policy.
• To prepare and dispatch authorised system generated letters, such as postal requisitions to defendants, by the relevant method (post, e-mail or arrange personal service). Where appropriate, apply for Home Office production orders in accordance with Force Policy
• To prepare and liaise with internal and external customers regarding the process of remand prisoners within the specified timeframes

What You’ll Bring

• Applicants must have 4 GCSEs including English Language or Literature and Mathematics (Grade 9 to 4/A to C) or an approved equivalent. An individual who possesses an equivalent e.g. NVQ must provide evidence of Math’s and English
• At least 3 months previous clerical experience e.g. preparing letters and documents from templates, incoming and outgoing postal duties, updating records and systems

If you hold a higher qualification than those required above or minimum 5 years relevant experience, please evidence this on your application and it will be reviewedby our recruitment team.

For further information, please view the Job Description and Person Specification attached.

We are committed to equal opportunities, we therefore encourage you to complete and return the equality monitoring form. This form is optional, and your responses will be kept confidential and for statistical purposes only.

Further information

Any offer of employment will be subject to appropriate vetting checks which will be maintained/updated throughout the period of service.

Applicants must have been a UK resident for at least three years prior to the date of application.

If applicants have not been a resident in the UK for at least three years and can provide a VERIFIABLE certificate from the police of any country where they have taken temporary residence. The certificate must indicate that they have not been convicted of any offence whilst in that country or involved in any investigation by a Law Enforcement Agency.

Any tattoos deemed to be obscene, or advocates sexual, racial, ethnic, or religious discrimination, by written word or design is prohibited and the presence of such a tattoo would preclude an applicant from passing the recruitment process for employment with the Constabulary.

Please note: some documents may not currently be suited for use with assistive technology. If you require information in an alternative format, please contact us .