Civil Enforcement Officer

New Forest District Council; Pennington; On-site; Part time

Benefits offered by this job

Local Government Pension Scheme

23–24 days annual leave + extra week

Employee Assistance Programme

Employee discount scheme

Cycle to Work Scheme

LEAF values: Learning, Empathy, Ambitі

Job summary

New Forest District Council is seeking a Civil Enforcement Officer to join the Environmental Enforcement and Amenities Team at Lymington Depot. The role involves patrolling council car parks and public spaces, advising the public on parking rules, and issuing Penalty Charge Notices where appropriate.

You'll work outdoors in various locations, handle responsibilities with professionalism, and support investigations into environmental offences.

Qualifications

• Experience in enforcement or a public-facing role is beneficial.
• Full UK driving licence is essential.
• Comfort with handheld devices and digital systems.
• Strong observation and record-keeping skills.
• Able to stay calm and professional in challenging situations.

Responsibilities

• Carry out enforcement patrols in council-operated car parks and public spaces.
• Provide advice and guidance to residents and visitors on parking regulations.
• Issue Penalty Charge Notices where appropriate and in accordance with legislation.
• Support investigations into environmental offences and abandoned vehicles.
• Work with colleagues and partner agencies to address enforcement matters.

Skills

Outdoor work

Public interaction

Observation/Record-keeping

Decision making under legislation

Driving licence

Organised & reliable

Tools

Handheld devices

Digital systems

Job description

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Salary £26,635 – 30,372per annum pro rata (pay award pending)

Job profile for Civil Enforcement Officer

Civil Enforcement Officer

location_on Lymington Depot 30/08/2026 Civil Enforcement Officer Apply online

The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included.

Job details

Salary £26,635 – 30,372per annum pro rata (pay award pending) Contractual hours 22.5 Basis Part time Region South Job category/type Enforcement Date posted 29/07/2026 Attachments attachment People strategy_document.pdf attachment 2026 HR Recruitment Candidate pack -MLD.pdf attachment Local Government Reorganisation wording for applicants.pdf

Job description

Love working outdoors and making a difference in your community?

Are you someone who enjoys beingout and aboutrather than sitting behind a desk all day? Do you have confidence when dealing with people, a keen eye for detail, and the ability to stay calm in challenging situations?

We'relooking for a Civil Enforcement Officer to join our Environmental Enforcement and Amenities Team, helping to ensure the New Forest's car parks and public spaces remain safe,accessibleand well-managed.

Every day is different. One day you could be carrying out patrols in our beautiful coastal and forest locations, the next assisting with investigations into environmental offences or providing advice and support to residents and visitors.

This is a highly visible frontline role whereyou'llhave the opportunity to positivelyimpactour communities while working across one of the most stunning districts in the country.

About You

You'llbe a confident communicator who enjoys working independently and taking responsibility for your own workload.

You will:

• Enjoy working outdoors in all weather conditions.
• Be confident engaging with members of the public and dealing professionally with challenging situations.
• Have excellent observation and record-keeping skills.
• Be able to make sound decisions while following legislation and procedures.
• Be comfortable using handheld devices and digital systems.
• Have a full UK driving licence and be able to drive a council vehicle.
• Be organised, reliable and able to work with minimal supervision.

Previousexperience in enforcement, customer service, security, communitysafetyor a similar public-facing role would be beneficial, although full training will be provided.

A positive,professionaland can-do attitude is essential.

Please note, this post is subject toanEnhancedDBS check.

What's In ItForYou?

As part of our commitment to being a supportive and people-centred employer, we offer a range of benefits designed to help you thrive both in and outside of work:

• £26,635 – 30,372 per annum pro rata (pay award pending)
• 23 to 24 days plus bank holidays, rising by an additional week’s leave after 5 years of continuous local authority service
• Local Government Pension Scheme, with theoptionof Additional Voluntary Contributions (AVCs)
• Employee Assistance Programme offering free 24/7 legal, financial and wellbeing support
• Employee discount scheme with savings across major supermarkets, retailers, restaurants, and leisure providers
• Cycle to Work Scheme, helping you save around 40 percent on bikes and accessories
• Avalues ‑ ledorganisation, guided by our LEAF values (Learning, Empathy, Ambition, Fairness)
• Access to learning and development opportunities to support your growth
• A supportive, inclusive culture, where everyone is welcomed and valued

We are proud to be a Disability Confident Employer and offer a range of active staff networks, including:

• Equality, Diversity & Inclusion (EDI) Group
• LGBTQ+ Network
• Women’s Network
• Early Careers Network
• Neurodiversity Network

About The RoleAndTheTeam

You'llbe joining a dedicated Enforcement Team that provides an important frontline service to residents and visitors across the New Forest.

In this roleyou'llhelp make a difference by:

• Carrying out enforcement patrols in council-operated car parks across the district.
• Providing advice and guidance to residents and visitors on parking regulations.
• Issuing Penalty Charge Notices whereappropriateandin accordance withlegislation.
• Supporting investigations into abandoned vehicles and environmental offences.
• Helping ensure council car parks and public spaces remain safe,accessibleandwell managed.
• Working closely with colleagues, partneragenciesand members of the public to address parking and environmental enforcement matters.

This role offers a balance of independent working and team support, with opportunities to develop your enforcement knowledge and skills.

About Us

At NFDC we recognise that every colleague - whether in operational, frontline, oroffice ‑ basedroles - plays a vital part in deliveringhigh ‑ qualityservices to our communities. We are committed to creating a supportive and inclusive environment where people feel valued for the work they do and the strengths they bring.

We aim to foster a culture where people feel confident to share ideas, contribute theirexpertise, and develop through meaningful conversations with their managers and supported learning opportunities. Whilst we have our corporate values, LEAF Learning Empathy Ambition Fairness , we understand that different teams work indifferent ways, and we want our values to be lived in ways that make sense locally while staying true to our shared purpose as an organisation.

We want colleagues to thrive, which is why we promote wellbeing, balance, and opportunities for learning and progression. Our values guide how we work together and how we support each other to be confident, capable, and adaptable.

Click here to see why employees think that New Forest District Council isa great placeto work: Working forNFDC

Please note:You’lllikely beaware that as part of the ongoing Local Government Reorganisation (LGR), the current organisation will transition into a new operating structurefrom 1 April2028 . It is important that applicants understand how this may affect their employment should they be successful. You will find attached a useful LGR update sheet at top of this advert.

Ifyou’reinterested

Please see the candidate booklet for more information about working at the Council and the full job description.

Ifyou'repassionate about delivering excellent public services, enjoy working outdoors and want to make a positive contribution to communities across the New Forest,we'dlove to hear from you.

For an informal discussion about the role, please contact Carl Peverill, Environmental Enforcement and Amenities Manager, on023 8028 5885or [e-mail]

We understand that some applicants may choose to use AI tools to assist with completing their application. Please bear in mind it’s important that your application remains an accurate and honest reflection of your own skills, experience, and achievements. Please ensure that any content generated or supported by AI truly represents you and your capabilities, as this will form the basis of our assessment throughout the recruitment process

Closing Date: 11pm Sunday 30thAugust 2026
Interview Date: Friday 11 th September 2026

Civil Enforcement Officer Apply online