Civil Enforcement Officer

Marston Holdings Limited; Dudley; Hybrid; GBP 20,000 - 26,000; Full time

Benefits offered by this job

Flexible shift patterns

Competitive leave

Full training and uniform

Health and wellbeing support

Pension

Family-friendly benefits

Job summary

Marston Holdings Limited is seeking a Civil Enforcement Officer to patrol streets and car parks, support the public with clear parking guidance, and help keep traffic moving and communities accessible. You’ll work outdoors in all weathers, act with integrity and report issues such as abandoned vehicles, collaborating with local authorities to keep spaces safe.

The role offers flexible shifts, full training and a uniform, with a strong emphasis on independence, accountability and serving the

Qualifications

• Must be comfortable working outdoors in all weather conditions.
• Strong judgement and ability to work independently.
• Clear, helpful communication with the public.
• High level of self-motivation and accountability.
• Reliable, trustworthy when dealing with sensitive information and people.

Responsibilities

• Patrol streets and car parks with confidence and professionalism.
• Provide guidance to the public on where to park safely.
• Spending extended periods outdoors and staying active in all weather.
• Issue notices to encourage fair and safe parking.
• Help keep traffic moving and neighbourhoods accessible.
• Report issues such as abandoned vehicles or blocked access points.
• Collaborate with local authorities and councils.
• Act with integrity to support a safer community.

Skills

Outdoor work

Independent working

Communication skills

Self-motivation

Accountability

Job description

Civil Enforcement Officer

A role with responsibility,purposeand real impact in your community

This is a role for people who value independence, take responsibility seriously,enjoy working outdoorsand are motivated to make a positive difference in their local community. As one of our Civil Enforcement Officers-also known as Traffic Wardens or Parking Attendants-you’llhelp keep streets safe,accessibleand fair for everyone. Every day is varied and engaging, requiring accountability, soundjudgementand the ability to work outdoors in all weathers whileplaying an important part in supporting the public.

Whatyou’llbe doing:

• Patrolling streets and car parks with confidence and professionalism
• Supporting the public with clear, helpful guidance, including advice on where to park safely
• Spending extended periods outdoorson your feet, staying active in all weather conditions
• Encouraging fair and safe parking by issuing notices whenrequired
• Helping to keep traffic moving and neighbourhoods accessible
• Reporting issues such as abandoned vehicles or blocked access points
• Working in partnership with local authorities and councils
• Acting with integrity and contributing to a safer, more welcoming community

Whatmakes a great Civil Enforcement Officer:

• Enjoy working alonefor extended periodsandvalue being part of a supportive team
• Physically resilient and happy outdoors in all weathers
• A high levelofself-motivation and accountability
• Strong people skills with a calm, professional, approachable manner
• Care about fairness, community safety and doing the right thing
• Confident and consistent when dealing with challenges
• Full UK drivinglicenceis essentialfor this role as driving is a requirement

What’sin it for you:

• Flexible shift patterns for work-life balance
• Competitive leave and family-friendly benefits
• Full training,developmentand uniform
• Healthandwell-being support and gym discounts
• Retail,traveland leisureperks
• Green travel schemes
• Pension and Death in Service benefit
• Recognition for the important work you do

About Us:

Marston Holdings, together with our NSL brand, is deeply rooted in the communities we serve. We provide smart, technology-enabled services that help local people,neighbourhoodsand councils function safely and smoothly every day. Our teams are a familiar, supportive presence on the streets-working closely with residents,visitorsand partners to keep public spaces moving, accessible and welcoming for everyone.

All offers are subject to DBS clearance. We are an equal-opportunity employer committed to inclusion and fairness for all.

INDT