Citywide Responsive Officer

Stoke-on-Trent City Council; Hempstalls; Hybrid; GBP 26,000 - 36,000; Full time

Benefits offered by this job

Hybrid work

Pension scheme

Professional development

Job summary

Stoke-on-Trent City Council is recruiting a Citywide Responsive Officer to operate a wide range of vehicles and equipment, delivering an effective environmental and waste service across the city. The role requires physical work, driving ability and good community engagement.

The post offers a fixed-term contract, 37 hours per week, with hybrid and flexible working options, and access to the local authority pension scheme plus development opportunities.

Qualifications

• Hold a driving licence (Category B) with no more than 6 points.
• Knowledge and awareness of hazards and dangers of working on a public highway.
• Experience of heavy, prolonged manual work.
• Able to communicate effectively over a mobile phone and follow instructions.
• Able to work as part of a team.

Responsibilities

• Maintain clean, safe and well presented neighbourhoods and communal areas
• Remove litter, graffiti, fly tipped waste, hazardous waste
• Carry out garden clearances, estate maintenance and upkeep of street furniture and open spaces
• Collect, deliver and exchange waste and recycling containers across the city
• Respond promptly to reports of vandalism and environmental issues, carrying out repairs or remedial action
• Engage positively with residents and local communities

Skills

Cat B licence

Hazard awareness

Heavy manual work

Effective communication

Teamwork

Job description

Directorate: Housing, Regeneration and Operations

Section: Environmental Services

Location: Weighbridge Site Lodge

Grade: Level 5

Hours: 37 hours per week

Contract type: Fixed Term until 31st March 2028

This advert is open to internal and external applicants.

About us:

We are a city of strengths, with a proud heritage and bright future. Working for Stoke-on Trent City Council is more than just a job, it's about making, protecting and improving the services for the local population, reducing inequalities and improving independence for the people who live and work in the city.And that's where you come in. We are always looking for people of the highest calibre with skills, knowledge and experience to help us deliver our compelling vision.

Stoke-on-Trent City Council's diverse and talented workforce is its greatest asset and most valuable resource. The skills, knowledge and experience of our c.4,600 employees are essential to delivering our ambitions and vision for our organisation and Stoke-on-Trent. We want to be an employer that people are proud to work for, and where our staff are supported, developed and rewarded in an inclusive way that helps them to excel and to deliver the high-quality services that our residents need.

Further information on the Council and our directorates

The Role:

An exciting opportunity has arisen as a Citywide Responsive Officer where you will drive or operate a wide rangeof vehicles, equipment and machinery to provide an effective environmental and waste service.

For more information on the role, please contact the Recruiting Manager Dominic Gratty, [e-mail]

Key Responsibilities:

• Maintain clean, safe and well presented neighbourhoods and communal areas
• Remove litter, graffiti, fly tipped waste, hazardous waste
• Carry out garden clearances, estate maintenance and upkeep of street furniture and open spaces
• Collect, deliver and exchange waste and recycling containers across the city
• Respond promptly to reports of vandalism and environmental issues, carrying out repairs or remedial action
• Engage positively with residents and local communities

About You:

• Hold a driving licence (Category B) with no more than 6 points
• Have knowledge and awareness of hazards and dangers of working on a public highway
• Have experience of heavy, prolonged manual work
• Able to communicate effectively over a mobile phone and follow instructions
• Able to work aspart of a team

What we offer:

• A competitive salary based on your skills, experience and talent
• Hybrid and flexible working options
• An excellent local authority benefits pension scheme
• Professional developmentthrough learning opportunities, regular training sessions and apprenticeship and management schemes

Further information on our Rewards and Benefits can be found here

Pre-Employment Checks:

• Right to Work in the UK
• Proof of address
• Satisfactory references
• Occupational Health Clearance
• Evidence of professional qualifications or registrations
• DBS check at the appropriate level (if applicable for the role)

Driver Assessment Requirement

Appointment to any of the above posts is subject to successfully completing a practical, road‑based driver assessment. This assessment ensures the candidate can operate Large Goods Vehicles (LGVs) safely and competently, in line with all legal and safety standards.

Please note that if an employee who is currently at risk of redundancy within the organisation applies for this vacancy their application will receive priority. If this happens you will be advised accordingly.

Equality, Diversity and Inclusion

At Stoke-on-Trent City Council, we believe our strength comes from the diversity of our community, and we want our workforce to reflect that. We welcome applications from individuals of all backgrounds and experiences. We understand that some people, especially those from underrepresented or marginalised backgrounds, may hesitate to apply if they don't meet all the listed requirements. If this role interests you and you think you could be a good fit, we encourage you to apply. We are proud of what makes each of us unique and are committed to creating a workplace where everyone feels included, can be themselves,and can succeed together.