Christmas Retail Associate

DCK Group; Hedge End; On-site; GBP 17,000 - 23,000; Part time

Benefits offered by this job

Free jewellery

Mileage and parking expenses paid

Pension scheme with DCK contribution

Life assurance

Training & development opportunities

Long service recognition scheme

Job summary

DCK Group is seeking a Christmas Retail Associate for the Hedge End area near Southampton. This temporary role covers the peak festive period and requires availability from 9:00am with a set shift pattern through the Christmas period.

You will be based in Southampton Hedge End and may travel to other stores within your zone. The role focuses on customer care, merchandising, stock deliveries, and promoting promotional activities to boost sales.

Qualifications

• Prior experience in a customer facing setting is preferred, working in retail or with fashion brands is a plus.
• Sales and or retail sales experience is preferred
• Access to either an Apple or Android smartphone with the most up to date operating systems

Responsibilities

• Merchandising our product to our visual merchandising guidelines
• Putting out deliveries of new stock
• Maintaining housekeeping standards
• Setting up promotional activities
• You will be working with the host management teams to build great relationships and identify opportunities to improve sales.

Skills

Customer service

Retail sales

Merchandising

Tools

Retail apps

Job description

Role Title - Christmas Retail Associate - Southampton Hedge End - 30 hours per week

Due to the nature of the role, please ensure you have access to your own vehicle and have a full driving licence.

Shift Pattern - 6 Tuesday, 6 Wednesday, 6 Thursday, 6 Friday, 6 Saturday

This is a temporary role until 26/12/2026

Working hours:

The required start time for this role is 9:00am

DCK is one of the world's leading fashion jewellery companies, working with many well-known retailers and high street fashion brands. Some of our hosts include River Island, M&S, Matalan, Tesco, and many more!

Please note - this is a Christmas Retail Associate role covering our stores during our busy peak Christmas period. The Christmas period is our busiest time and therefore we are unable to authorise any leave in December, please bear this in mind when applying.

Our Retail Assistants provide face to face contact and merchandising expertise within our retail stores. In return, we provide:

• £12.71 per hour

• Free jewellery - from £25 - £55 per month!

• Mileage and parking expenses paid (subject to T&C's)

• Pension Scheme with DCK contribution

• Life assurance

• Training & Development opportunities

• Long Service Recognition scheme

You will be based in Southampton Hedge End butmay berequired to travel to different stores within your zone. We are looking for those who are available to start as soon as possible.

You will be working alongside a Team Leader, who will provide you with coaching and ongoing support. Being tech savvy is desirable as we use quite a few apps to make working here as smooth as possible.

Job role:

You will need to be customer-focused, with a friendly, polite, professional and positive attitude.

You will complete various instore activities which include:

• Merchandising our product to our visual merchandising guidelines

• Putting out deliveries of new stock

• Maintaining housekeeping standards

• Setting up promotional activities

• You will be working with the host management teams to build great relationships and identify opportunities to improve sales.

Requirements;

• Prior experience in a customer facing setting is preferred, working in retail or with fashion brands is a plus.

• Sales and or retail sales experience is preferred

• Access to either an Apple or Android smartphone with the most up to date operating systems