Christmas Retail Associate

DCK Group; Birmingham; Hybrid; GBP 262,000 - 317,000; Part time

Benefits offered by this job

Free jewellery - from £25 - £55 per €*

Pension Scheme with DCK contribution

Life assurance

Training & Development opportunities

Long Service Recognition scheme

Job summary

DCK Group is hiring a Christmas Retail Associate in Birmingham for 15 hours per week during the peak season. The role requires availability to start immediately and may involve travel to stores within your zone.

You will work with a Team Leader, using apps to streamline tasks, and must have access to a vehicle with a full driving licence. Initial duties include customer-focused service, merchandising, stock deliveries, and promotional setup, with the opportunity to build strong host

Qualifications

• Prior experience in a customer-facing setting is required.
• Sales or retail experience is preferred.
• Access to an Apple or Android smartphone with up-to-date OS.

Responsibilities

• Merchandise products according to visual guidelines.
• Unpack and set up new stock deliveries.
• Maintain housekeeping standards in-store.
• Set up and run promotional activities.
• Collaborate with host management teams to drive sales.

Skills

Customer service

Sales experience

Merchandising

Tools

Mobile apps

Job description

Role Title - Christmas Retail Associate - Birmingham - 15 hours per week

Due to the nature of the role, please ensure you have access to your own vehicle and have a full driving licence.

Shift Pattern - 3 Monday, 3 Tuesday. 3 Wednesday, 3 Thursday, 3 Friday

This is a temporary role until 26/12/2026

The required start time for this role is 9:00am

DCK is one of the world's leading fashion jewellery companies, working with many well-known retailers and high street fashion brands. Some of our hosts include River Island, M&S, Matalan, Tesco, and many more!

Please note - this is a Christmas Retail Associate role covering our stores during our busy peak Christmas period. The Christmas period is our busiest time and therefore we are unable to authorise any leave in December, please bear this in mind when applying.

Our Retail Assistants provide face to face contact and merchandising expertise within our retail stores. In return, we provide:

• £12.71 per hour

• Free jewellery - from £25 - £55 per month!

• Pension Scheme with DCK contribution

• Life assurance

• Training & Development opportunities

• Long Service Recognition scheme

You will be based in Birmingham but may be required to travel to different stores within your zone. We are looking for those who are available to start as soon as possible.

You will be working alongside a Team Leader, who will provide you with coaching and ongoing support. Being tech savvy is desirable as we use quite a few apps to make working here as smooth as possible.

Job role:

You will need to be customer-focused, with a friendly, polite, professional and positive attitude.

You will complete various instore activities which include:

• Merchandising our product to our visual merchandising guidelines

• Putting out deliveries of new stock

• Maintaining housekeeping standards

• Setting up promotional activities

• You will be working with the host management teams to build great relationships and identify opportunities to improve sales.

Requirements;

• Prior experience in a customer facing setting is required, fashion brands are a plus.

• Sales and or retail sales experience is preferred

• Access to either an Apple or Android smartphone with the most up to date operating systems