Christmas Night Customer Assistant — Fast-Paced Retail

Marks & Spencer Plc; Norwich; On-site; GBP 12,000 - 18,000; Full time

Benefits offered by this job

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Job summary

Marks & Spencer Plc is hiring for a Customer Assistant in our Food section. You will be on the frontline, delivering five-star service, working night shifts, and using Sparks App and in-store devices to assist customers with their needs.

We value down-to-earth colleagues who thrive under pressure, stay focused during peak times, and help drive growth in sales across the store. Flexibility to work across store areas is essential.

Qualifications

• Night shifts required (22:00–07:00).
• Applicants must be 18 or older.
• Must be confident using Sparks App and in-store devices.
• Flexible to work across different store areas.

Responsibilities

• Provide five-star service at pace to customers.
• Assist with stocking, checkout, and product knowledge.
• Promote and sell new food products to customers.
• Work as part of a high-energy store team during busy periods.

Skills

Customer service

Team player

Digital literacy

Flexibility

Job description

Marks & Spencer Plc is hiring for a Customer Assistant in our Food section. You will be on the frontline, delivering five-star service, working night shifts, and using Sparks App and in-store devices to assist customers with their needs.

We value down-to-earth colleagues who thrive under pressure, stay focused during peak times, and help drive growth in sales across the store. Flexibility to work across store areas is essential.