Christmas Food Frontline Customer Assistant

Marks & Spencer Group; Northampton; On-site; GBP 12,000 - 15,000; Full time

Job summary

Marks & Spencer Group in the United Kingdom is recruiting a Customer Assistant in our Food section. You’ll be the frontline, delivering five-star service at pace, helping customers, stocking shelves, and using Sparks App to assist shoppers.

This role requires resilience, teamwork, and flexibility to work early mornings across Week 1 and Week 2, including unsocial hours with a £3 premium for hours between 22:00-06:00; applicants must be 18 or older.

Qualifications

• Customer-facing role in a busy retail environment.
• Ability to adapt to changing shifts and store layouts.
• Comfort using digital tools to enhance the customer experience.

Responsibilities

• Deliver five-star service at pace to customers in-store.
• Assist with stocking shelves and product availability.
• Promote and sell new food products to customers.
• Utilize Sparks App and in-store devices to support customers.

Skills

Customer service

Teamwork

Flexibility

Digital literacy

Tools

Sparks App

Job description

Marks & Spencer Group in the United Kingdom is recruiting a Customer Assistant in our Food section. You’ll be the frontline, delivering five-star service at pace, helping customers, stocking shelves, and using Sparks App to assist shoppers.

This role requires resilience, teamwork, and flexibility to work early mornings across Week 1 and Week 2, including unsocial hours with a £3 premium for hours between 22:00-06:00; applicants must be 18 or older.