Christmas Food Customer Assistant — Fast-paced & Flexible

Marks and Spencer; Greater London; On-site; GBP 12,000 - 15,000; Full time

Job summary

Marks & Spencer is recruiting a Customer Assistant for our Food section in Greater London. You will be at the frontline, delivering five-star service, handling customer inquiries, and showcasing knowledge of our food range.

You will work flexible shifts, including evenings and weekends, and use Sparks and in-store devices to enhance the customer experience. A resilient and team-oriented approach helps us meet peak demand with pace.

Qualifications

• Frontline retail experience preferred.
• Able to deliver five-star service under pressure.
• Willing to work flexible shifts including evenings and weekends.
• Comfortable using store digital tools and devices.

Responsibilities

• Serve customers in the Food section with enthusiasm and speed.
• Confidently recommend and sell new food products to customers.
• Maintain high standards of product knowledge and store presentation.
• Collaborate with team to ensure smooth store operations during busy periods.

Skills

Customer service

Communication

Teamwork

Adaptability

Tools

Sparks app

In-store devices

Job description

Marks & Spencer is recruiting a Customer Assistant for our Food section in Greater London. You will be at the frontline, delivering five-star service, handling customer inquiries, and showcasing knowledge of our food range.

You will work flexible shifts, including evenings and weekends, and use Sparks and in-store devices to enhance the customer experience. A resilient and team-oriented approach helps us meet peak demand with pace.