Christmas Food Assistant: Fast-Paced Customer Service Pro

Marks and Spencer; Manchester; On-site; GBP 18,000 - 24,000; Full time

Job summary

Marks & Spencer in Manchester is hiring a Customer Assistant for our Food section. You will be the frontline ambassador, delivering five-star service, helping customers, and driving sales in a fast-paced environment.

You’ll need to be flexible, resilient and digitally confident, using Sparks App and in-store devices to enhance the experience. Teamwork and a can-do attitude are essential as shifts vary across the week.

Qualifications

• Customer-focused with ability to deliver five-star service at pace.
• Flexible to work across different store areas and shifts.
• Willingness to embrace digital tools to enhance the customer experience.

Responsibilities

• Serve and assist customers with knowledge of M&S Food products.
• Recommend and sell our newest food products to customers.
• Utilise Sparks App and in-store devices to improve the shopping experience.

Skills

Five-star service

Brand ambassador

Team player

Sparks App

Tools

Sparks App

In-store devices

Job description

Marks & Spencer in Manchester is hiring a Customer Assistant for our Food section. You will be the frontline ambassador, delivering five-star service, helping customers, and driving sales in a fast-paced environment.

You’ll need to be flexible, resilient and digitally confident, using Sparks App and in-store devices to enhance the experience. Teamwork and a can-do attitude are essential as shifts vary across the week.