Christmas Events Assistant – Temp Admin & Guest Support

Poolhouse Global Limited; Liverpool; On-site; GBP 27,000 - 33,000; Part time

Benefits offered by this job

Code Hospitality subscription

Perks and Discounts platform

Medicash Health Cash plan

Birthdays off

Free Health Assured EAP membership

Job summary

Poolhouse Global Limited is seeking an Events Assistant on a temporary, part-time basis to support the Sales & Events team during the busy Christmas period. Based at the Head Office, you will help with pre-orders, payments, contracts and event information, ensuring accuracy and timely delivery.

You will manage multiple bookings, keep guest correspondence up to date, and relay final details quickly to the team. This role offers hands-on hospitality experience in a fast-paced environment.

Qualifications

• Previous experience in events, hospitality or a similar admin-heavy role.
• Excellent organisational skills and strong attention to detail.
• Confident and clear communicator, both with guests and internal teams.
• Comfortable managing multiple bookings, deadlines and priorities at once.
• Proactive and happy to chase outstanding information to keep things moving.
• Calm and organised when dealing with last-minute changes.
• A positive, can-do attitude and willingness to support the wider team.
• Comfortable working in a busy, social and fast-paced hospitality environment.

Responsibilities

• Gently nudge guests for pre-orders, payments and signed contracts ahead of their events.
• Complete BEOs (Banquet Event Orders) accurately and on time.
• Keep guest correspondence and internal booking information fully up to date.
• Manage final details and last-minute updates from clients ahead of their event date.
• Make sure important changes and information are communicated clearly to the Sales & Events team.
• Keep on top of multiple bookings, deadlines and outstanding actions at the same time.
• Support the wider Sales & Events team with general administration as needed throughout the Christmas period.

Skills

Excellent organisational skills

Attention to detail

Communication

Multi-tasking

Proactive follow-up

Calm under pressure

Team player

Hospitality experience

Tools

Banquet Event Orders (BEOs)

Job description

Poolhouse Global Limited is seeking an Events Assistant on a temporary, part-time basis to support the Sales & Events team during the busy Christmas period. Based at the Head Office, you will help with pre-orders, payments, contracts and event information, ensuring accuracy and timely delivery.

You will manage multiple bookings, keep guest correspondence up to date, and relay final details quickly to the team. This role offers hands-on hospitality experience in a fast-paced environment.