Christmas Event Assistant - Christmas at Bewl Water

The Occasionall Group; Durgates; On-site; GBP 12,000 - 18,000; Full time

Job summary

The Occasionall Group are looking for a festive group of people to join us at Christmas at Bewl Water! You may be placed in different roles on different days to best support event operations. We'll always try to place you somewhere you're comfortable.

Shifts range from approximately 7.5 to 11 hours depending on the area. The site is rural with limited or no public transport access; you'll need to make your own way to and from site, car sharing encouraged.

Responsibilities

• Greet and check in guests at entry points
• Guide families from car parks to the entrance and through to the Quest
• Scan tickets, manage visitor flow and keep things running smoothly
• Help run the creative, hands-on workshops
• Support activities in Rosemary's Bakery, the Elves' Workshop, the Cheer Command Centre, and more
• Set up, facilitate, and reset workshops between guest groups
• Keep spaces tidy, well-stocked, and ready for the next intake
• Help families capture and take home their memories
• Manage photo stations and assist families with photo ops
• Support self-serve photo collection and retail areas
• Process sales, answer queries, and keep service areas tidy
• Keep the festive food court and free-play areas running smoothly
• Clear and maintain tables in the Candy Land food court
• Support visitor flow and way-finding in the free-roam areas
• Support the enhanced Mrs Claus meet-and-greet in the enchanted woodland
• Help manage the experience area and guest flow
• Ensure a calm, magical atmosphere for families during their visit

Job description

Christmas Event Assistant - Christmas at Bewl Water

The Occasionall Group are looking for a festive group of people to join us at Christmas at Bewl Water!

All Event Assistants must be flexible across areas. You may be placed in different roles on different days to best support event operations. We'll always try to place you somewhere you're comfortable.

Below are the areas you may be assigned to. Please note: many areas involve a mix of indoor, covered, and outdoor spaces. Most areas are not heated. Shifts range from approximately 7.5 to 11 hours depending on the area.

Check-in & Guest Welcome

Be the first friendly face families see as they arrive for their adventure.

Greet and check in guests at entry points

Guide families from car parks to the entrance and through to the Quest

Scan tickets, manage visitor flow and keep things running smoothly

Workshop & Activity Support

Help run the creative, hands-on workshops at the heart of the experience.

Support activities in Rosemary's Bakery, the Elves' Workshop, the Cheer Command Centre, and more

Set up, facilitate, and reset workshops between guest groups

Keep spaces tidy, well-stocked, and ready for the next intake

Photo & Retail Ops

Help families capture and take home their magical memories.

Manage photo stations and assist families with photo ops

Support self-serve photo collection and retail areas

Process sales, answer queries, and keep service areas tidy

Candy Land / Free Flow

Keep the festive food court and free-play areas running smoothly.

Clear and maintain tables in the Candy Land food court

Support visitor flow and way-finding in the free-roam areas

Mrs Claus Experience

Support the enhanced Mrs Claus meet-and-greet in the enchanted woodland.

Help manage the experience area and guest flow

Ensure a calm, magical atmosphere for families during their visit

The site is in a rural location with limited or no public transport access

You'll need to make your own way to and from site, Car sharing is encouraged