Christmas Customer Assistant - Warren Park Ashford

M&S Careers; Ashford; In loco; GBP 12.000 - 15.000; Tempo pieno

Descrizione del lavoro

Marks & Spencer Group is seeking a Customer Assistant to join our frontline team. You’ll deliver five-star service, share knowledge of our products, and confidently advise customers, aiming to meet demand with speed and accuracy.

Expect to work across store areas and adapt to changing needs, especially during peak periods around Christmas. You’ll use Sparks App and in-store devices to enhance the shopping experience and ensure customers find what they want when they need it.

Competenze

• Customer service orientation
• Ability to thrive in a fast-paced retail environment
• Digital aptitude with in-store tools

Mansioni

• You’ll be a resilient and committed brand ambassador who confidently delivers style advice or recommends and sells our newest products.
• Through remarkable service you’ll make sure our customers feel truly valued every time they shop with us.
• You’ll thrive in a high‑pressure environment, staying sharp, fast, and focused when the store is at its busiest.
• You’ll utilise our digital tools, such as the Sparks App and our in-store devices, to enhance the customer experience.
• Being a team player is crucial; you’ll contribute to a positive, high-energy environment where everyone supports each other.
• Flexibility is vital; you should be able to work across various areas of the store.

Descrizione del lavoro

Due to operational requirements, all successful candidates may be asked to work up to full time hours in the weeks commencing 13th and 20th December.

Join M&S as a Customer Assistant where you'll be at the frontline of the UK’s fastest growing retailer. We’re not just looking for someone to fill shelves – we need colleagues who are down-to-earth, who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving.

We're seeking passionate individuals who not only take pride in their knowledge of M&S products but are also ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head‑on.

You’ll be a resilient and committed brand ambassador who’s ready to raise the bar by confidently delivering style advice or recommending and selling our newest products to our customers. Through remarkable service you'll make sure our customers feel truly valued every time they shop with us.

• At M&S, our customers don't wait. You’ll thrive in a high‑pressure environment, staying sharp, fast, and focused when the store is at its busiest. You’ll go above and beyond, to serve, sell, fill and help drive growth in sales.
• Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks App and our in-store devices, to enhance the customer experience and ensure they get the products they want when they need them.
• Being a team player is crucial. You’ll contribute to a positive, high‑energy environment, where everyone works hard and supports each other in delivering a seamless customer experience.
• Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same – and you’ll embrace the challenge.
  

#Christmas