Christmas Customer Assistant - Food (Through The Night) - Port Glasgow

Marks & Spencer Plc; Port Glasgow; Vor Ort; GBP 12.000 - 17.000; Vollzeit

Benefits dieser Stelle

Unsocial hours premium

Zusammenfassung

Marks & Spencer Plc is hiring a Customer Assistant in our Food section to be at the frontline of the UK's fastest growing retailer. You will deliver five-star service, confidently recommend and sell our newest food products, and thrive under pressure in a high-demand environment.

Night shifts are required (22:30–06:00) with an unsocial premium of £3 per hour. Applicants must be 18+ and flexible to work across store areas; full-time hours may be required in December.

Qualifikationen

• Frontline retail role requiring resilience and ability to work under pressure.
• Willingness to work night shifts (22:30–06:00) and across store areas.
• Able to use digital tools to enhance customer experience.

Aufgaben

• Provide five-star service to customers at pace.
• Confidently recommend and sell new food products to customers.
• Work across store areas supporting sales and stock as needed.

Kenntnisse

Customer service

Teamwork

Flexibility

Digital tools

Tools

Sparks App

In-store devices

Jobbeschreibung

Work Pattern
Sunday 22:30 - 06:00
Tuesday 22:30 - 06:00
Thursday 22:30 - 06:00
Saturday 22:30 - 06:00

Due to operational requirements, all successful candidates may be asked to work up to full time hours in the weeks commencing 13th and 20th December.
This job role involves working through the night and this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.
Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00

Join M&S as a Customer Assistant in our Food section, where you'll become be at the frontline of the UK's fastest growing retailer. We're not just looking for someone to fill shelves - we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving.

We're seeking passionate individuals who not only take pride in their knowledge of M&S Food products but are also ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head-on.

You'll be a resilient and committed brand ambassador who’s ready to raise the bar by confidently recommending and selling our newest food products to our customers. Through remarkable service you'll make sure our customers feel truly valued every time they shop with us.

• At M&S, our customers don't wait. You'll thrive in a high-pressure environment, staying sharp, fast, and focused when the store is at its busiest. You'll go above and beyond, to serve, sell, fill and help drive growth in sales.

• Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks App and our in-store devices, to enhance the customer experience and ensure they get the products they want when they need them.

• Being a team player is crucial. You'll contribute to a positive, high-energy environment, where everyone works hard and supports each other in delivering a seamless customer experience.

• Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same - and you'll embrace the challenge.

This is a frontline role, not for the faint-hearted. But for those who are ready to roll up their sleeves, there's huge opportunity. Are you ready for it?

#Christmas