Christmas Customer Assistant - Princes Risborough Simply Food

Marks & Spencer Group; Princes Risborough; On-site; GBP 12,000 - 15,000; Part time

Job summary

Marks & Spencer is hiring a Customer Assistant to be at the frontline of our busy store in Princes Risborough. You will deliver five-star service at pace, help customers with style advice, and recommend our newest products.

You’ll use Sparks App and in-store devices to enhance the shopping experience and adapt to changing store needs throughout peak times. This frontline role offers opportunities to grow with the team, with shifts that may extend to full-time hours during the weeks of December

Responsibilities

• Frontline role delivering five-star service at pace.
• Assist customers with style advice and product recommendations.
• Utilise digital tools (Sparks App and in-store devices) to enhance the customer experience.
• Be flexible to work across different store areas and shifts.

Job description

All the details

Due to operational requirements, all successful candidates may be asked to work up to full time hours in the weeks commencing 13th and 20th December. Join M&S as a Customer Assistant where you'll be at the frontline of the UK’s fastest growing retailer. We’re not just looking for someone to fill shelves – we need colleagues who are down-to-earth, who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving.

All the details Due to operational requirements, all successful candidates may be asked to work up to full time hours in the weeks commencing 13th and 20th December. Join M&S as a Customer Assistant where you'll be at the frontline of the UK’s fastest growing retailer. We’re not just looking for someone to fill shelves – we need colleagues who are down-to-earth, who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving.

We're seeking passionate individuals who not only take pride in their knowledge of M&S products but are also ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head-on.

You’ll be a resilient and committed brand ambassador who’s ready to raise the bar by confidently delivering style advice or recommending and selling our newest products to our customers. Through remarkable service you'll make sure our customers feel truly valued every time they shop with us.

• At M&S, our customers don't wait. You’ll thrive in a high-pressure environment, staying sharp, fast, and focused when the store is at its busiest. You’ll go above and beyond, to serve, sell, fill and help drive growth in sales.
• Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks App and our in-store devices, to enhance the customer experience and ensure they get the products they want when they need them.
• Being a team player is crucial. You’ll contribute to a positive, high-energy environment, where everyone works hard and supports each other in delivering a seamless customer experience.
• Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same – and you’ll embrace the challenge.

This is a frontline role, not for the faint-hearted. But for those who are ready to roll up their sleeves, there’s huge opportunity.

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