Christmas Customer Assistant - Operations (Early Mornings) - Eastbourne

Marks & Spencer Plc; Eastbourne; On-site; GBP 12,000 - 18,000; Full time

Job summary

Marks & Spencer Plc invites applications for a Customer Assistant in Operations. This role is physically demanding and requires early-morning availability to keep our stores running smoothly. You’ll manage stock, deliveries, and behind-the-scenes work to ensure the shop floor stays full, clean, and ready for customers.

Flexibility to work across the wider store, a digital-first approach to manage stock, and strong teamwork are essential to meet the pace and demands of retail operations.

Qualifications

• Under 18 disclaimer
• Able to work early mornings
• Flexible to support store operations across sections

Responsibilities

• Handle stock and deliveries to ensure shop floor remains stocked.
• Maintain cleanliness and readiness of merchandise for customers.
• Utilise digital tools to track deliveries and stock levels.

Skills

Stock handling

Delivery coordination

Digital tools

Teamwork

Job description

Work Pattern
Monday: 04:00 - 08:00
Wednesday: 04:00 - 08:00
Thursday: 04:00-08:00
Friday: 04:00-08:00
Saturday: 04:00 - 08:00

Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.

Due to operational requirements, all successful candidates may be asked to work up to full time hours in the weeks commencing 13th and 20th December.

Under 18 disclaimer

To comply with health and safety legislation and keep our colleagues safe in the workplace, colleagues in this role must be 18 years of age or older.

Join our team at M&S as a Customer Assistant in Operations, you'll be the backstage powerhouse of our stores. It's a physically demanding, high-intensity role that keeps our stores running like clockwork. If you're ready to roll your sleeves up and work smart, this is the role for you.

You'll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There's no room for delay. You'll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.

Flexibility is vital. You'll work across the wider store where needed - always keeping up with the pace and demands of retail.

Being digitally confident is essential. You'll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.

Being a team player is essential. You'll be a key cog in a big machine, working across functions and supporting colleagues across the store.

Flexibility is vital. From early morning deliveries to shifting stock late into the day, you'll adapt quickly to keep things moving.

This is a role for people who move with purpose. Are you ready for it?

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