Christmas Customer Assistant - Operations - Berkhamsted Simply Food

Marks & Spencer Plc; Dacorum; On-site; GBP 18,000 - 24,000; Part time

Job summary

Marks & Spencer Plc is hiring a Customer Assistant in Operations. This is a physically demanding, high‑intensity role that keeps our stores running like clockwork and supports the customer journey from behind the scenes.

You’ll manage stock and deliveries, keep the shop floor full and ready, and use digital tools to track stock movement. Flexibility is vital, with early mornings and shifts across the week as needs arise.

Responsibilities

• Manage stock and deliveries to keep shop floor stocked and ready for customers.
• Support backstage operations to ensure availability and speed of service across the store.
• Collaborate with store teams to adapt to changing retail demands and maintain flow of products.
• Use digital tools to track deliveries and stock movements efficiently.
• Be a team player across functions and stay flexible to cover different areas as needed.

Job description

Thursday 06:00 - 10:00

Friday 06:00 - 10:00

Saturday 06:00 - 10:00

Sunday 14:00-18:00

Monday 14:00-18:00

Tuesday 14:00-18:00

Due to operational requirements, all successful candidates may be asked to work up to full time hours in the weeks commencing 13th and 20th December.

Join our team at M&S as a Customer Assistant in Operations, you’ll be the backstage powerhouse of our stores. It’s a physically demanding, high-intensity role that keeps our stores running like clockwork. If you’re ready to roll your sleeves up and work smart, this is the role for you.

You’ll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There’s no room for delay. You’ll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.

• Flexibility is vital. You’ll work across the wider store where needed – always keeping up with the pace and demands of retail.
• Being digitally confident is essential. You’ll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.
• Being a team player is essential. You’ll be a key cog in a big machine, working across functions and supporting colleagues across the store.
• Flexibility is vital. From early morning deliveries to shifting stock late into the day, you’ll adapt quickly to keep things moving.

This is a role for people who move with purpose.