Christmas Customer Assistant - In Store Bakery - Silverlink Newcastle

Marks & Spencer Plc; Wallsend, Newcastle upon Tyne; On-site; GBP 12,000 - 17,000; Part time

Job summary

Marks & Spencer Plc in Wallsend is seeking a Customer Assistant for our Bakery section. You’ll handle hot bread and fresh produce with speed and accuracy, delivering five‑star service to customers during busy shifts.

You’ll work Sundays and Saturdays with flexibility for longer hours around peak periods. A hands-on team player attitude, love of food and a commitment to food safety are essential.

Qualifications

• Applicants must be 18 or older due to safety requirements.
• Experience in fast-paced customer service is preferred.
• Willing to work Sundays and Saturdays during peak periods.

Responsibilities

• Serve customers in the bakery with speed and accuracy.
• Maintain freshness and availability of bakery items.
• Assist with stocking and merchandising on the shop floor.
• Collaborate with colleagues across shifts to ensure high quality service.

Skills

Team player

Attention to detail

Customer service

Job description

Work Pattern:

Sunday: 08:00-17:00
Saturday: 09:30-18:30

Under 18 disclaimer
This job role involves working with specialist cutting equipment and this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.
Due to operational requirements, all successful candidates may be asked to work up to full-time hours in the weeks commencing 13th and 20th December.

Join our team at M&S as a Customer Assistant in our Bakery section, working at the sharp end of fresh produce, under pressure and with precision. We're seeking passionate individuals with a love for food that strive for perfection every day.

You'll be a hands‑on, sleeves‑up brand ambassador bringing energy and attention to detail to every shift – delivering hot bread, fresh perspectives, and fast, five‑star service to our customers.

At M&S, our customers don't wait. You’ll rise early, move quickly and put in the hard graft to maintain the highest standards in food quality and safety.

You’ll confidently manage demand, keeping our shelves full and our customers impressed.

Efficiency and effectiveness are key aspects of your role. You’ll balance speed with safety, making sure our bakery delivers freshness and availability even during peak hours.

Being a team player is crucial. In this role, that means working closely with others while maintaining fast, high‑quality output.

Flexibility is vital. You’ll adapt to the rhythm of the store, working across different roles as needed and embracing each shift with determination.

This is a tough, fast‑paced role – but one where you’ll see the impact of your work, every single day. Are you ready for it?
#Christmas