Christmas Customer Assistant - In Store Bakery - Silverlink Newcastle

Marks and Spencer; Newcastle upon Tyne; On-site; GBP 12,000 - 15,000; Full time

Job summary

Marks and Spencer in Newcastle upon Tyne is hiring a Customer Assistant for our Bakery. You will work at the sharp end of fresh produce, serving customers with energy and accuracy as you help bake and display bread and pastries.

The role is hands-on and fast-paced, requiring teamwork, flexibility to cover weekend and late shifts, and a commitment to high standards of food safety and customer service. Join a team that prides itself on quality and speed, and make a tangible impact on everyday

Responsibilities

• Deliver hot bread, fresh produce with precision.
• Provide fast, five‑star customer service.
• Work across shifts during busy periods.
• Collaborate with bakery team to maintain quality and availability.

Job description

Under 18 disclaimer

This job role involvesworking with specialist cutting equipmentand this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

Due to operational requirements, all successful candidates may be asked to work up to full-time hours in the weeks commencing 13th and 20th December. Join our team at M&S as a Customer Assistant in our Bakery section, working at the sharp end of fresh produce, under pressure and with precision. We're seeking passionate individuals with a love for food that strive for perfection every day.

All the details

Work Pattern:

• Sunday: 08:00-17:00
• Saturday: 09:30-18:30

Under 18 disclaimer

This job role involvesworking with specialist cutting equipmentand this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

Due to operational requirements, all successful candidates may be asked to work up to full-time hours in the weeks commencing 13th and 20th December. Join our team at M&S as a Customer Assistant in our Bakery section, working at the sharp end of fresh produce, under pressure and with precision. We're seeking passionate individuals with a love for food that strive for perfection every day.

You’ll be a hands‑on, sleeves‑up brand ambassador bringing energy and attention to detail to every shift – delivering hot bread, fresh perspectives, and fast, five‑star service to our customers.

At M&S, our customers don't wait. You’ll rise early, move quickly and put in the hard graft to maintain the highest standards in food quality and safety.

You’ll confidently manage demand, keeping our shelves full and our customers impressed.

Efficiency and effectiveness are key aspects of your role. You’ll balance speed with safety, making sure our bakery delivers freshness and availability even during peak hours.

Being a team player is crucial. In this role, that means working closely with others while maintaining fast, high-quality output.

Flexibility is vital. You’ll adapt to the rhythm of the store, working across different roles as needed and embracing each shift with determination.

This is a tough, fast‑paced role – but one where you’ll see the impact of your work, every single day. Are you ready for it?

#Christmas