Christmas Customer Assistant - Foods - White City

Marks & Spencer; Greater London; In loco; GBP 12.000 - 17.000; Tempo pieno

Vantaggi offerti da questo lavoro

Unsocial premium

Descrizione del lavoro

Marks & Spencer is recruiting for a Customer Assistant in our Food section. The role involves frontline service, helping customers with knowledge of products and using Sparks App and in-store devices to enhance their experience.

You’ll be part of a high-energy team, ready to work across store areas and shifts, including early mornings. Shifts are 05:00–10:15 on Sunday, Monday, Friday and Saturday, with a potential for full-time hours during the weeks commencing 13th and 20th December.

Mansioni

• Frontline customer service in M&S Food.
• Serve, sell and handle customer demand with speed and care.
• Use Sparks App and in-store devices to help customers.
• Be flexible to work across store areas and shifts.

Descrizione del lavoro

Work Pattern

Sunday 05:00 - 10:15
Monday 05:00 - 10:15
Friday 05:00 - 10:15
Saturday 05:00 - 10:15

Due to operational requirements, all successful candidates may be asked to work up to full-time hours in the weeks commencing 13th and 20th December
Under 18 disclaimer
This job role involves working early mornings and this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.
Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.

Join M&S as a Customer Assistant in our Food section, where you'll become be at the frontline of the UK’s fastest growing retailer. We’re not just looking for someone to fill shelves – we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving.

We're seeking passionate individuals who not only take pride in their knowledge of M&S Food products but are also ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head-on.

You'll be a resilient and committed brand ambassador who’s ready to raise the bar by confidently recommending and selling our newest food products to our customers. Through remarkable service you'll make sure our customers feel truly valued every time they shop with us.

• At M&S, our customers don't wait. You’ll thrive in a high-pressure environment, staying sharp, fast, and focused when the store is at its busiest. You’ll go above and beyond, to serve, sell, fill and help drive growth in sales.

• Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks App and our in-store devices, to enhance the customer experience and ensure they get the products they want when they need them.

• Being a team player is crucial. You’ll contribute to a positive, high-energy environment, where everyone works hard and supports each other in delivering a seamless customer experience.

• Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same – and you’ll embrace the challenge.

This is a frontline role, not for the faint-hearted. But for those who are ready to roll up their sleeves, there’s huge opportunity. Are you ready for it?

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