Christmas Customer Assistant - Foods - Llanelli Parc Trostre Retail Park

Marks and Spencer; Llanelli; On-site; GBP 12,000 - 18,000; Part time

Job summary

Marks & Spencer is hiring a Customer Assistant in our Food section to be at the frontline of the UK's fastest-growing retailer. We’re not just filling shelves—we want down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we’re driving.

You'll build knowledge of M&S Food products, roll up your sleeves day after day to meet strong customer demand, and confidently recommend and sell our newest products.

Qualifications

• Experience delivering strong customer service.
• Ability to work under pressure in a busy store.
• Willingness to work across diverse store areas.
• Comfort with digital tools and Sparks App.
• Positive, proactive attitude.

Responsibilities

• Provide frontline service in the Food section and support customers with product knowledge.
• Roll up sleeves and meet customer demand, keeping shelves full and products available.
• Confidently recommend and sell new food products to customers.
• Be a positive brand ambassador contributing to a seamless shopping experience.

Skills

Customer service

Team player

Digital tools

Flexibility

Resilience

Job description

All the details

Work Pattern:
Monday: 09:00-13:00
Thursday: 11:00-15:00
Friday: 11:00-15:00
Saturday: 11:00-15:00

Due to operational requirements, all successful candidates may be asked to work up to full time hours in the weeks commencing 13th and 20th December.

Join M&S as a Customer Assistant in our Food section, where you'll be at the frontline of the UK's fastest-growing retailer. We're not just looking for someone to fill shelves - we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving.

We're seeking passionate individuals who not only take pride in their knowledge of M&S Food products but are also ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head-on.

You'll be a resilient and committed brand ambassador who's ready to raise the bar by confidently recommending and selling our newest food products to our customers. Through remarkable service you'll make sure our customers feel truly valued every time they shop with us.

At M&S, our customers don't wait. You'll thrive in a high-pressure environment, staying sharp, fast, and focused when the store is at its busiest. You'll go above and beyond, to serve, sell, fill and help drive growth in sales.

Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks App and our in-store devices, to enhance the customer experience and ensure they get the products they want when they need them.

Being a team player is crucial. You'll contribute to a positive, high-energy environment, where everyone works hard and supports each other in delivering a seamless customer experience.

Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same - and you'll embrace the challenge.

This is a frontline role, not for the faint-hearted. But for those who are ready to roll up their sleeves, there's huge opportunity. Are you ready for it?

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