Christmas - Customer Assistant - Foods - Farnham

Marks and Spencer; Farnham; On-site; GBP 18,000 - 23,000; Full time

Job summary

Marks & Spencer in the United Kingdom is seeking a Customer Assistant for our Food section, providing frontline service during peak times and helping customers choose the best products.

You'll be digitally confident, use Sparks App and in-store devices, adapt across store areas, and contribute to a high-energy, customer-focused team that delivers swift, five-star service.

Qualifications

• Customer-focused service in a busy retail environment.
• Willingness to work flexible hours during peak periods.
• Knowledge of M&S Food products is an advantage.

Responsibilities

• Assist customers in the Food section with product queries.
• Use Sparks App and in-store devices to help customers find and buy products.
• Support store operations across different areas as needed.

Skills

Sparks App literacy

Customer service

Team player

Tools

POS systems

Job description

All the details

Sunday 1000-1800

Monday 1000-1800

Tuesday 1000-1800

Wednesday 1000-1800

Thursday 1000-1800

Due to operational requirements, all successful candidates may be asked to work up to full-time hours in the weeks commencing 13th and 20th December.

Join M&S as a Customer Assistant in our Food section, where you'll be at the frontline of the UK’s fastest-growing retailer. We’re not just looking for someone to fill shelves – we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving.

We're seeking passionate individuals who not only take pride in their knowledge of M&S Food products but are also ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head-on.

You’ll be a resilient and committed brand ambassador who’s ready to raise the bar by confidently recommending and selling our newest food products to our customers. Through remarkable service you'll make sure our customers feel truly valued every time they shop with us.

• At M&S, our customers don't wait. You’ll thrive in a high-pressure environment, staying sharp, fast, and focused when the store is at its busiest. You’ll go above and beyond, to serve, sell, fill and help drive growth in sales.
• Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks App and our in-store devices, to enhance the customer experience and ensure they get the products they want when they need them.
• Being a team player is crucial. You’ll contribute to a positive, high-energy environment, where everyone works hard and supports each other in delivering a seamless customer experience.
• Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same – and you’ll embrace the challenge.

Are you ready for it?

#Christmas