Christmas Customer Assistant - Food - Farnham

Marks and Spencer; Farnham; Presencial; GBP 12.000 - 15.000; Jornada completa

Descripción de la vacante

Marks & Spencer in Farnham is seeking a Customer Assistant in our Food section to be at the frontline of UK’s busy retail season. You’ll deliver five-star service at pace, handle customer enquiries, and help drive steady store sales.

This frontline role requires resilience, willingness to work late evenings, and flexibility to cover various store areas. You’ll use Sparks App and in-store devices to assist customers and contribute to a positive, high-energy team environment.

Formación

• Experience in delivering service in a fast-paced environment.
• Able to adapt to changing store needs and shifts.
• Willingness to work late evenings and weekends when required.

Responsabilidades

• Provide frontline customer service in the Food section at Marks & Spencer.
• Utilise Sparks App and in-store devices to assist customers and complete transactions.
• Support a high-energy team to maintain store standards during peak periods.
• Be flexible to work across different store areas as demand changes.

Conocimientos

Customer service

Flexibility

Teamwork

Digital literacy

Herramientas

Sparks App

In-store devices

Descripción del empleo

All the details

Sunday 15.00-23.00

Monday 16.00-00.00

Tuesday 16.00-00.00

Wednesday 16.00-00.00

Thursday 12.00-20.00

Due to operational requirements, all successful candidates may be as

ked to wor

k up to full time hours in the weeks commencing 13th and 20th December.

This job role involvesworking late evenings and this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

Join M&S as a Customer Assistant in our Food section, where you'll be at the frontline of the UK’s fastest-growing retailer. We’re not just looking for someone to fill shelves – we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving.

We're seeking passionate individuals who not only take pride in their knowledge of M&S Food products but are also ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head-on.

You’ll be a resilient and committed brand ambassador who’s ready to raise the bar by confidently recommending and selling our newest food products to our customers. Through remarkable service you’ll make sure our customers feel truly valued every time they shop with us.

• At M&S, our customers don't wait. You’ll thrive in a high-pressure environment, staying sharp, fast, and focused when the store is at its busiest. You’ll go above and beyond, to serve, sell, fill and help drive growth in sales.
• Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks App and our in-store devices, to enhance the customer experience and ensure they get the products they want when they need them.
• Being a team player is crucial. You’ll contribute to a positive, high-energy environment, where everyone works hard and supports each other in delivering a seamless customer experience.
• Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same – and you’ll embrace the challenge.

This is a frontline role, not for the faint‑hearted. But for those who are ready to roll up their sleeves, there’s huge opportunity. Are you ready for it?

#Christmas