Christmas - Customer Assistant - Foods - Cheltenham

Marks and Spencer; Cheltenham; Vor Ort; GBP 12.000 - 15.000; Teilzeit

Zusammenfassung

Marks and Spencer is recruiting a Customer Assistant for our Food section in Cheltenham. You will be at the frontline, delivering five-star service, recommending and selling our newest food products, and thriving in a fast-paced environment.

Strong customer focus and team spirit are essential, along with confidence using Sparks App and in-store devices to assist customers. Flexibility to work across store areas is required to meet demand.

Qualifikationen

• Customer-focused and able to deliver high-quality service in a fast-paced environment.
• Team player who supports colleagues and maintains a positive store atmosphere.
• Comfortable using digital tools to enhance the customer experience.

Aufgaben

• Provide five-star service at pace and assist customers in the Food section.
• Recommend and sell new food products to customers.
• Utilise Sparks App and in-store devices to support the shopping experience.
• Be flexible to work across different store areas as needed.

Kenntnisse

Customer service

Teamwork

Digital literacy

Tools

Sparks App

Jobbeschreibung

All the details
wed 1400-1800
thur 1400-1800
fri 1400-1800
sat 1400-1800
Christmas only: Due to operational requirements, all successful candidates may be asked to work up to full-time hours in the weeks commencing 13th and 20th December.
Join M&S as a Customer Assistant in our Food section, where you'll be at the frontline of the UK's fastest-growing retailer. We're not just looking for someone to fill shelves - we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving.
We're seeking passionate individuals who not only take pride in their knowledge of M&S Food products but are also ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head-on.
You'll be a resilient and committed brand ambassador who's ready to raise the bar by confidently recommending and selling our newest food products to our customers. Through remarkable service you'll make sure our customers feel truly valued every time they shop with us.

• At M&S, our customers don't wait. You'll thrive in a high-pressure environment, staying sharp, fast, and focused when the store is at its busiest. You'll go above and beyond, to serve, sell, fill and help drive growth in sales.
• Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks App and our in-store devices, to enhance the customer experience and ensure they get the products they want when they need them.
• Being a team player is crucial. You'll contribute to a positive, high-energy environment, where everyone works hard and supports each other in delivering a seamless customer experience.
• Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same - and you'll embrace the challenge.

This is a frontline role, not for the faint-hearted. But for those who are ready to roll up their sleeves, there's huge opportunity. Are you ready for it?