Christmas Customer Assistant - Food - Witney

MS; Witney; On-site; GBP 18,000 - 23,000; Full time

Job summary

M&S in the United Kingdom is seeking a Customer Assistant in our Food section to be at the frontline of one of the UK's fastest-growing retailers. You will deliver five-star service at pace, support customers with product knowledge, and help meet strong demand in-store.

You’ll be a resilient, brand ambassador who confidently recommends and sells our newest food products, using Sparks App and in-store devices to enhance the experience for every customer who shops with us.

Qualifications

• A frontline role in a fast-paced store with high customer demand.
• Willing to use Sparks App and in-store devices to assist customers.
• Team player in a high-energy environment, contributing to a positive atmosphere.
• Flexible to work across various areas of the store as demands change.

Responsibilities

• Provide five-star service at pace and help drive sales.
• Advise customers on food products and enable them to find what they need.
• Utilise digital tools to enhance the customer experience and product availability.
• Adapt to changing shift patterns and cover different store areas when required.

Job description

Work Pattern
Sunday 1700-2100
Tuesday 1700-2100
Thursday 1700-2100

Due to operational requirements, all successful candidates may be asked to work up to full time hours in the weeks commencing 13th and 20th December.

Join M&S as a Customer Assistant in our Food section, where you'll be at the frontline of the UK’s fastest-growing retailer. We’re not just looking for someone to fill shelves – we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving.

We're seeking passionate individuals who not only take pride in their knowledge of M&S Food products but are also ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head-on.

You’ll be a resilient and committed brand ambassador who’s ready to raise the bar by confidently recommending and selling our newest food products to our customers. Through remarkable service you'll make sure our customers feel truly valued every time they shop with us.

• At M&S, our customers don't wait. You’ll thrive in a high-pressure environment, staying sharp, fast, and focused when the store is at its busiest. You’ll go above and beyond, to serve, sell, fill and help drive growth in sales.
• Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks App and our in-store devices, to enhance the customer experience and ensure they get the products they want when they need them.
• Being a team player is crucial. You’ll contribute to a positive, high-energy environment, where everyone works hard and supports each other in delivering a seamless customer experience.
• Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same – and you’ll embrace the challenge.
  

This is a frontline role, not for the faint-hearted. But for those who are ready to roll up their sleeves, there’s huge opportunity.

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