Christmas Customer Assistant - Food ( Through the Night )- Epsom

Marks & Spencer Plc; Epsom; On-site; GBP 18,000 - 22,000; Full time

Benefits offered by this job

Unsocial premium

Job summary

Marks & Spencer Plc in the UK is seeking a Customer Assistant in our Food section to be at the frontline of the retailer. You’ll not only fill shelves but deliver five-star service at pace, handling high customer demand with a down-to-earth approach.

You’ll raise the bar by confidently recommending and selling our newest food products, using Sparks App and in‑store devices to help customers find what they want.

Qualifications

• This is frontline retail work.
• Able to adapt to high‑pressure store environments.
• Willing to use in‑store digital tools to help customers.

Responsibilities

• Be a frontline ambassador, delivering five‑star service at pace.
• Confidently recommend and sell new food products to customers.
• Use Sparks App and in‑store devices to assist shoppers.
• Work across store areas, staying flexible with shifts.

Job description

Work Pattern

Tuesday 2100-0500
Wednesday 2100-0500
Thursday 2100-0500
Friday 2100-0500
Saturday 2100-0500

Due to operational requirements, all successful candidates may be asked to work up to full time hours in the weeks commencing 13th and 20th December

Under 18 disclaimer
This job role involves working through the night and this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.

Join M&S as a Customer Assistant in our Food section, where you'll become be at the frontline of the UK’s fastest growing retailer. We’re not just looking for someone to fill shelves – we need down‑to‑earth colleagues who thrive under pressure, deliver five‑star service at pace, and embrace the transformation we're driving.

We're seeking passionate individuals who not only take pride in their knowledge of M&S Food products but are also ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head‑on.

You’ll be a resilient and committed brand ambassador who’s ready to raise the bar by confidently recommending and selling our newest food products to our customers. Through remarkable service you'll make sure our customers feel truly valued every time they shop with us.

• At M&S, our customers don't wait. You’ll thrive in a high‑pressure environment, staying sharp, fast, and focused when the store is at its busiest. You’ll go above and beyond, to serve, sell, fill and help drive growth in sales.
• Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks App and our in‑store devices, to enhance the customer experience and ensure they get the products they want when they need them.
• Being a team player is crucial. You’ll contribute to a positive, high‑energy environment, where everyone works hard and supports each other in delivering a seamless customer experience.
• Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same – and you’ll embrace the challenge.

This is a frontline role, not for the faint‑hearted. But for those who are ready to roll up their sleeves, there’s huge opportunity.

#Christmas