Christmas Customer Assistant - Food - Through the Night - Cannock Orbital

Marks and Spencer; Cannock; Presencial; GBP 12.000 - 15.000; Jornada completa

Descripción de la vacante

Marks & Spencer is seeking a Customer Assistant to join our Food section at our Cannock store. You will be at the frontline, delivering five-star service, handling busy periods, and using Sparks App for in-store support.

Role involves night work (21:00–06:00) with an unsocial premium and may require full-time hours during peak weeks. Ideal candidates are customer-focused, resilient, and ready to work across store areas.

Formación

• Customer-focused service mindset.
• Willingness to work night shifts (21:00–06:00).
• Flexibility to work across store areas and shifts.

Responsabilidades

• Provide five-star service to customers and drive sales.
• Assist customers with product knowledge and recommendations.
• Utilise Sparks App and in-store devices to enhance the customer experience.

Conocimientos

Customer service

Team player

Flexibility

Digital tools

Herramientas

Sparks App

In-store devices

Descripción del empleo

Under 18 disclaimer

This job role involves working through the night and this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.

Due to operational requirements, all successful candidates may be asked to work up to full-time hours in the weeks commencing 13th and 20th December.

All the details

Work Pattern

• Sunday 21:00-06:00
• Monday 21:00-06:00
• Tuesday 21:00-06:00

Under 18 disclaimer

This job role involves working through the night and this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.

Due to operational requirements, all successful candidates may be asked to work up to full-time hours in the weeks commencing 13th and 20th December.

Join M&S as a Customer Assistant in our Food section, where you'll be at the frontline of the UK's fastest-growing retailer. We're not just looking for someone to fill shelves – we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving.

We're seeking passionate individuals who not only take pride in their knowledge of M&S Food products but are also ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head-on.

You'll be a resilient and committed brand ambassador who’s ready to raise the bar by confidently recommending and selling our newest food products to our customers. Through remarkable service you'll make sure our customers feel truly valued every time they shop with us.

• At M&S, our customers don't wait. You'll thrive in a high-pressure environment, staying sharp, fast, and focused when the store is at its busiest. You'll go above and beyond, to serve, sell, fill and help drive growth in sales.
• Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks App and our in-store devices, to enhance the customer experience and ensure they get the products they want when they need them.
• Being a team player is crucial. You'll contribute to a positive, high-energy environment, where everyone works hard and supports each other in delivering a seamless customer experience.
• Flexibility is also vital. You'll be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same - and you'll embrace the challenge.