Christmas – Customer Assistant – Food – Talbot Green

Marks-; Llantrisant; Sur place; GBP 12 000 - 17 000; Plein temps

Résumé du poste

Marks & Spencer Group in Wales is hiring a Customer Assistant in our Food section. You will be at the frontline, delivering five-star service under pressure in a busy store, and helping customers find what they need. The role requires resilience and a willingness to work flexible hours, including late nights.

You will use Sparks App and in-store devices to assist customers and drive sales. This frontline position is integral to Christmas trading, with potential for full-time hours during busy

Responsabilités

• Deliver five-star service at pace to customers.
• Assist customers to locate products in the Food section.
• Promote and sell new food items and promotions.
• Use Sparks App and in-store devices to enhance customer experience.
• Work flexible shifts, including late nights and weekends.

Description du poste

Work Pattern:
Monday 2200-0500
Tuesday 2200-0500
Friday 2200-0500

Under 18 disclaimer

This job role involves working early mornings and this means we can't consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

Due to operational requirements, all successful candidates may be asked to work up to full-time hours in the weeks commencing 13th and 20th December.

Join M&S as a Customer Assistant in our Food section, where you'll be at the frontline of the UK's fastest-growing retailer. We're not just looking for someone to fill shelves – we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving.

We're seeking passionate individuals who not only take pride in their knowledge of M&S Food products but are also ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head-on.

You'll be a resilient and committed brand ambassador who's ready to raise the bar by confidently recommending and selling our newest food products to our customers. Through remarkable service you'll make sure our customers feel truly valued every time they shop with us.

• At M&S, our customers don't wait. You'll thrive in a high-pressure environment, staying sharp, fast, and focused when the store is at its busiest. You'll go above and beyond, to serve, sell, fill and help drive growth in sales.

• Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks App and our in-store devices, to enhance the customer experience and ensure they get the products they want when they need them.

• Being a team player is crucial. You'll contribute to a positive, high-energy environment, where everyone works hard and supports each other in delivering a seamless customer experience.

• Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same - and you'll embrace the challenge.

This is a frontline role, not for the faint-hearted.

#Christmas