Christmas Customer Assistant - Food - Staines Two Rivers

Marks & Spencer Plc; Staines-upon-Thames; In loco; GBP 12.000 - 17.000; Part-time

Descrizione del lavoro

Marks & Spencer Plc in the United Kingdom is seeking a Customer Assistant for our Food section. You’ll be on the frontline, delivering five-star service while confidently recommending and selling our newest food products to customers.

You'll thrive in a fast-paced environment, stay digitally confident with Sparks and in-store devices, and work across store areas as demand requires. The role includes potentially full-time hours around December and weekends, offering ample growth in a dynamic

Competenze

• Frontline role requiring resilience, positive attitude and customer focus.
• Willingness to roll up sleeves and work across store areas.
• Strong communication and teamwork to deliver five-star service.

Mansioni

• Deliver five-star service by recommending and selling new food products.
• Utilise Sparks and in-store devices to enhance the customer experience.
• Work in a high-pressure environment during busy periods.
• Support store team and adapt to changing retail demands.

Conoscenze

Customer service

Teamwork

Digital tools confidence

Flexibility

Strumenti

Sparks

Descrizione del lavoro

Work Pattern
Monday 16:30-20:30
Friday 16:30-20:30
Saturday 16:30-20:30

Due to operational requirements, all successful candidates may be asked to work up to full time hours in the weeks commencing 13th and 20th December.

Join M&S as a Customer Assistant in our Food section, where you'll be at the frontline of the UK’s fastest growing retailer. We’re not just looking for someone to fill shelves – we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving.

We're seeking passionate individuals who not only take pride in their knowledge of M&S Food products but are also ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head-on.

You’ll be a resilient and committed brand ambassador who’s ready to raise the bar by confidently recommending and selling our newest food products to our customers. Through remarkable service you'll make sure our customers feel truly valued every time they shop with us.

• At M&S, our customers don't wait. You’ll thrive in a high-pressure environment, staying sharp, fast, and focused when the store is at its busiest. You’ll go above and beyond, to serve, sell, fill and help drive growth in sales.
• Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks and our in-store devices, to enhance the customer experience and ensure they get the products they want when they need them.
• Being a team player is crucial. You’ll contribute to a positive, high-energy environment, where everyone works hard and supports each other in delivering a seamless customer experience.
• Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same – and you’ll embrace the challenge.

This is a frontline role, not for the faint-hearted. But for those who are ready to roll up their sleeves, there’s huge opportunity.

#Christmas