Christmas Customer Assistant - Food - Ipswich

Marks and Spencer; Ipswich; On-site; GBP 17,000 - 19,000; Part time

Benefits offered by this job

Unsocial premium

Job summary

Marks and Spencer in Ipswich is recruiting for a Customer Assistant in our Food section. You’ll be at the frontline, delivering fast, five-star service and helping customers find what they need with a friendly, down-to-earth approach.

You’ll work an early-morning pattern with potential full-time hours during peak weeks, and be ready to use Sparks and in-store devices to enhance the shopping experience. A resilient team player who thrives under pressure will fit right in.

Qualifications

• Early mornings shifts pattern and working hours as listed.
• Under 18 disclaimer: we can't consider applicants under 18.
• Ability to work flexible hours including up to full-time hours during peak weeks in December.
• Digital confidence using Sparks and in-store devices to assist customers.
• Team player with a positive, high-energy approach to delivering customer service.

Responsibilities

• Assist customers and help them find products in the Food section.
• Engage with customers to deliver five-star service at pace and meet demand.
• Utilise Sparks and in-store devices to enhance the customer experience and recommendations.
• Support store operations across different areas as needs change during shifts.

Job description

All the details

Work Pattern:
Week 1
Tuesday 04:30-12:30
Wednesday 04:30-12:30
Saturday 04:30-12:30
Week 2
Sunday 05:45-13:45
Thursday 04:30-12:30
Friday 04:30-12:30
Under 18 Disclaimer
This job role involves working early mornings and this means we can't consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.
Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.

Due to operational requirements, all successful candidates may be asked to work up to full time hours in the weeks commencing 13th and 20th December.

Join M&S as a Customer Assistant in our Food section, where you'll be at the frontline of the UK's fastest growing retailer. We're not just looking for someone to fill shelves - we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving.

We're seeking passionate individuals who not only take pride in their knowledge of M&S Food products but are also ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head-on.

You’ll be a resilient and committed brand ambassador who’s ready to raise the bar by confidently recommending and selling our newest food products to our customers. Through remarkable service you’ll make sure we’re shoppers feel truly valued every time they shop with us.

At M&S, our customers don't wait. You’ll thrive in a high-pressure environment, staying sharp, fast, and focused when the store is at its busiest. You’ll go above and beyond, to serve, sell, fill and help drive growth in sales.

Being digitally confident is essential. You’ll utilise our digital tools, such as the Sparks and our in-store devices to enhance the customer experience and ensure the customers get the products they want when they need them.

Being a team player is crucial. You’ll contribute to a positive, high-energy environment, where everyone works hard and supports each other in delivering a seamless customer experience.

Flexibility is also vital. You should be posed to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same - and you'll embrace the challenge.

This is a frontline role, not for the faint-hearted. But for those who are ready to roll up your sleeves, there's huge opportunity. Are you ready for it?

#Christmas