Christmas Customer Assistant - Food - Preston Deepdale

Marks and Spencer; Preston; On-site; GBP 18,000 - 21,000; Full time

Job summary

Marks & Spencer in Preston is recruiting a Customer Assistant for our Food section. You will be on the frontline, delivering five-star service at pace, helping customers find products and answering questions to meet demand during busy periods.

You will work as part of a close-knit team, be comfortable with using in-store devices to help customers, and be flexible to cover shifts across the week as required, including peak Christmas trading.

Responsibilities

• You’ll thrive in a high-pressure environment, delivering five-star service at pace.
• You’ll help customers find products and answer questions with confidence and knowledge.
• You’ll use in-store devices to enhance the customer experience and ensure the right products are available.
• You’ll stay flexible, covering shifts across different areas of the store when needed.

Job description

All the details Work Pattern Monday 1400-1800 Thursday 1400-1800 Friday 1400-1800 Saturday 1400-1800 Due to operational requirements, all successful candidates may be asked to work up to full time hours in the weeks commencing 13th and 20th December. Join M&S as a Customer Assistant in our Food section, where you'll become be at the frontline of the UK's fastest growing retailer. We're not just looking for someone to fill shelves - we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving. We're seeking passionate individuals who not only take pride in their knowledge of M&S Food products but are also ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head-on. You'll be a resilient and committed brand ambassador who's ready to raise the bar by confidently recommending and selling our newest food products to our customers. Through remarkable service you'll make sure our customers feel truly valued every time they shop with us.

• At M&S, our customers don't wait. You'll thrive in a high-pressure environment, staying sharp, fast, and focused when the store is at its busiest. You'll go above and beyond, to serve, sell, fill and help drive growth in sales.
• Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks App and our in-store devices, to enhance the customer experience and ensure they get the products they want when they need them.
• Being a team player is crucial. You'll contribute to a positive, high-energy environment, where everyone works hard and supports each other in delivering a seamless customer experience.
• Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same - and you'll embrace the challenge.

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