Christmas Customer Assistant - Food - Prestatyn Retail Park

Marks and Spencer; Prestatyn; Sur place; GBP 12 000 - 15 000; Temps partiel

Résumé du poste

Marks & Spencer in Prestatyn (Wales) is hiring a Customer Assistant for our Food section. You will be at the frontline, delivering five-star service at pace and helping customers find what they need while keeping areas stocked and organized.

We value resilience, a team player attitude, and the ability to work across store areas. You’ll use Sparks App and in-store devices to enhance the customer experience and meet demand during busy periods.

Qualifications

• Frontline customer service in a fast-paced retail environment.
• Willingness to learn and share knowledge of M&S Food products.
• Ready to roll up sleeves and adapt to changing store needs.
• Thrive under pressure and maintain high service standards.

Responsabilités

• Recommend and sell new food products to customers and provide friendly, accurate assistance.
• Deliver remarkable service to make customers feel valued every time they shop.
• Operate digital tools to assist customers and improve the shopping experience.
• Be flexible and work across store areas as demand changes during shifts.

Connaissances

Customer service

Teamwork

Digital tools

Flexibility

Outils

Sparks App

In-store devices

Description du poste

All the details

Work Pattern
Sunday 16:00 - 20:00
Wednesday 10:00 - 14:00
Saturday 16:30 - 20:30

Due to operational requirements, all successful candidates may be asked to work up to full time hours in the weeks commencing 13th and 20th December

Join M&S as a Customer Assistant in our Food section, where you'll become at the frontline of the UK's fastest growing retailer. We're not just looking for someone to fill shelves - we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving.

We're seeking passionate individuals who not only take pride in their knowledge of M&S Food products but are also ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head-on.

You’ll be a resilient and committed brand ambassador who's ready to raise the bar by confidently recommending and selling our newest food products to our customers. Through remarkable service you'll make sure our customers feel truly valued every time they shop with us.

• At M&S, our customers don't wait. You'll thrive in a high-pressure environment, staying sharp, fast, and focused when the store is at its busiest. You’ll go above and beyond, to serve, sell, fill and help drive growth in sales.
• Being digitally confident is essential. You’ll utilise our digital tools, such as the Sparks App and our in-store devices, to enhance the customer experience and ensure they get the products they want when they need them.
• Being a team player is crucial. You’ll contribute to a positive, high-energy environment, where everyone works hard and supports each other in delivering a seamless customer experience.
• Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same - and you’ll embrace the challenge.

This is a frontline role, not for the faint-hearted. But for those who are ready to roll up their sleeves, there's huge opportunity. Are you ready for it?

#Christmas