Christmas Customer Assistant - Food - New Milton

Marks and Spencer; New Milton; Vor Ort; GBP 8.500 - 10.000; Teilzeit

Zusammenfassung

Marks & Spencer is seeking a Customer Assistant in our Food section. You’ll be at the frontline, delivering five-star service at pace and embracing transformation across the store.

You’ll engage customers, share product knowledge, and use Sparks and in-store devices to enhance the shopping experience. We’re looking for down-to-earth colleagues who thrive under pressure, work well in a team, and adapt to shifting demands in a high-volume retail environment.

Qualifikationen

• Customer service experience in a fast-paced environment.
• Ability to work across shifts and adapt quickly.
• Comfort with digital tools used in-store.

Aufgaben

• Assist customers on the shop floor, answering questions and guiding purchases.
• Operate digital tools to enhance the customer experience and check product availability.
• Maintain a clean, organized appearance across store sections and shelves.
• Support colleagues across areas of the store during busy periods.

Kenntnisse

Customer service

Team player

Digital literacy

Handling pressure

Tools

Sparks

In-store devices

Jobbeschreibung

All the details

Work Pattern:

• Monday 11:00-15:00
• Tuesday 11:00-15:00
• Friday 11:00-15:00
• Saturday 11:00-15:00

Due to operational requirements, all successful candidates may be asked to work up to full time hours in the weeks commencing 13th and 20th December.

Join M&S as a Customer Assistant in our Food section, where you'll be at the frontline of the UK's fastest growing retailer. We're not just looking for someone to fill shelves - we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving.

We're seeking passionate individuals who not only take pride in their knowledge of M&S Food products but are also ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head‑on.

You'll be a resilient and committed brand ambassador who's ready to raise the bar by confidently recommending and selling our newest food products to our customers. Through remarkable service you'll make sure our customers feel truly valued every time they shop with us.

At M&S, our customers don't wait. You'll thrive in a high-pressure environment, staying sharp, fast, and focused when the store is at its busiest. You'll go above and beyond, to serve, sell, fill and help drive growth in sales.

Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks and our in-store devices, to enhance the customer experience and ensure they get the products they want when they need them.

Being a team player is crucial. You'll contribute to a positive, high-energy environment, where everyone works hard and supports each other in delivering a seamless customer experience.

Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same - and you'll embrace the challenge.