Christmas Customer Assistant - Food - Cowes

MS; Cowes; Vor Ort; GBP 12.000 - 15.000; Vollzeit

Zusammenfassung

Marks & Spencer in the United Kingdom is seeking a Customer Assistant in our Food section. You will be at the frontline, delivering five-star service and driving growth in sales while staying resilient during peak periods.

You should be confident using Sparks App and in-store devices to help customers find products. The role requires teamwork, adaptability, and a willingness to work a variety of shifts across the store to meet customer demand.

Qualifikationen

• Experience in customer-facing retail roles is preferred.
• Comfort with using digital tools to assist customers.
• Willingness to work flexible shifts across the store.

Aufgaben

• Assist customers with product questions and recommendations.
• Maintain fast, courteous service during busy store hours.
• Support colleagues across various store areas as needed.

Kenntnisse

Customer service

Digital literacy

Teamwork

Adaptability

Tools

Sparks App

In-store devices

Jobbeschreibung

Sunday 16:00-20:00
Tuesday 06:00-10:00
Wednesday 06:00-10:00

Due to operational requirements, all successful candidates may be asked to work up to full time hours in the weeks commencing 13th and 20th December.

Join M&S as a Customer Assistant in our Food section, where you'll be at the frontline of the UK’s fastest-growing retailer. We’re not just looking for someone to fill shelves – we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving.

We're seeking passionate individuals who not only take pride in their knowledge of M&S Food products but are also ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head-on.

You'll be a resilient and committed brand ambassador who’s ready to raise the bar by confidently recommending and selling our newest food products to our customers. Through remarkable service you'll make sure our customers feel truly valued every time they shop with us.

• At M&S, our customers don't wait. You’ll thrive in a high-pressure environment, staying sharp, fast, and focused when the store is at its busiest. You’ll go above and beyond, to serve, sell, fill and help drive growth in sales.

• Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks App and our in-store devices, to enhance the customer experience and ensure they get the products they want when they need them.

• Being a team player is crucial. You’ll contribute to a positive, high-energy environment, where everyone works hard and supports each other in delivering a seamless customer experience.

• Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same – and you’ll embrace the challenge.