Christmas Customer Assistant Food - Llanishen Simply Food

MS; Llanishen; Sur place; GBP 10 000 - 14 000; Temps partiel

Résumé du poste

M&S in the United Kingdom is hiring a Customer Assistant for our Food section. You’ll be the frontline teammate, delivering five-star service at pace, helping customers find products, and using Sparks App and in-store devices to assist shoppers.

Shifts run Tue–Sat 15:00–19:00, with potential full-time hours during busy weeks in December. We value reliability, teamwork and a hands-on attitude as we roll out new products and seasonal offers.

Qualifications

• Strong customer service skills and a friendly, proactive approach.
• Excellent communication, able to assist customers clearly and efficiently.
• Able to work as part of a busy team in a fast-paced retail environment.

Responsabilités

• Assist customers with enquiries and locate products across the store.
• Operate tills and process transactions, promoting add-on sales where appropriate.
• Maintain store presentation, stock levels and cleanliness throughout shifts.

Connaissances

Customer service

Communication

Teamwork

Flexibility

Description du poste

Work Pattern
Tuesday 15:00 - 19:00
Wednesday 15:00 - 19:00
Thursday 15:00 - 19:00
Friday 15:00 - 19:00
Saturday 15:00 - 19:00

Due to operational requirements, all successful candidates may be asked to work up to full time hours in the weeks commencing 13th and 20th December

Join M&S as a Customer Assistant in our Food section, where you'll become be at the frontline of the UK’s fastest growing retailer. We’re not just looking for someone to fill shelves – we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving.

We're seeking passionate individuals who not only take pride in their knowledge of M&S Food products but are also ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head-on.

You’ll be a resilient and committed brand ambassador who’s ready to raise the bar by confidently recommending and selling our newest food products to our customers. Through remarkable service you'll make sure our customers feel truly valued every time they shop with us.

• At M&S, our customers don't wait. You’ll thrive in a high-pressure environment, staying sharp, fast, and focused when the store is at its busiest. You’ll go above and beyond, to serve, sell, fill and help drive growth in sales.
• Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks App and our in-store devices, to enhance the customer experience and ensure they get the products they want when they need them.
• Being a team player is crucial. You’ll contribute to a positive, high-energy environment, where everyone works hard and supports each other in delivering a seamless customer experience.
• Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same – and you’ll embrace the challenge.
  

This is a frontline role, not for the faint-hearted. But for those who are ready to roll up their sleeves, there’s huge opportunity. Are you ready for it?

#Christmas