Christmas Customer Assistant - Food - Hedge End

Marks-; Southampton; Sur place; GBP 12 000 - 15 000; Temps partiel

Résumé du poste

Marks & Spencer is seeking a Customer Assistant in our Food section to be at the frontline of the UK’s fastest-growing retailer. You’ll deliver five-star service, confidently recommend products, and help customers find exactly what they want.

You’ll be a resilient brand ambassador, using Sparks App and in-store devices, and you’ll work across store areas with a flexible approach to shifts. This is a frontline role that thrives in a busy environment.

Qualifications

• Frontline retail experience is valued.
• Willingness to work across multiple store areas.
• Ability to perform well under peak-period pressure.
• Familiarity with digital tools like Sparks App is a plus.

Responsabilités

• Provide five-star service and confidently recommend and sell food products.
• Sell, stock, and support store operations to drive sales growth.
• Utilise Sparks App and in-store devices to enhance the customer experience.
• Be a team player with flexibility to work across different store areas.

Connaissances

Customer service

Teamwork

Flexibility

Digital literacy

Communication

Outils

Sparks App

In-store devices

Description du poste

Work Pattern

Week 1

Monday 16:00-22:00
Tuesday 16:00-22:00
Wednesday 16:00-22:00
Saturday 16:00-22:00

Week 2

Monday 16:00-22:00
Tuesday 16:00-22:00
Wednesday 16:00-22:00
Saturday 16:00-22:00

Due to operational requirements, all successful candidates may be asked to work up to full-time hours in the weeks commencing 13th and 20th December

Join M&S as a Customer Assistant in our Food section, where you'll be at the frontline of the UK's fastest-growing retailer. We're not just looking for someone to fill shelves - we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving.

We're seeking passionate individuals who not only take pride in their knowledge of M&S Food products but are also ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head-on.

You'll be a resilient and committed brand ambassador who is ready to raise the bar by confidently recommending and selling our newest food products to our customers. Through remarkable service you'll make sure our customers feel truly valued every time they shop with us.

• At M&S, our customers don't wait. You'll thrive in a high-pressure environment, staying sharp, fast, and focused when the store is at its busiest. You'll go above and beyond, to serve, sell, fill and help drive growth in sales.
• Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks App and our in-store devices, to enhance the customer experience and ensure they get the products they want when they need them.
• Being a team player is crucial. You'll contribute to a positive, high-energy environment, where everyone works hard and supports each other in delivering a seamless customer experience.
• Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same - and you'll embrace the challenge.

This is a frontline role, not for the faint-hearted. But for those who are ready to roll up their sleeves, there's huge opportunity. Are you ready for it? Take Your Marks and apply today.

#Christmas