Christmas Customer Assistant - Food - Glasgow Fort

Marks & Spencer Plc; Glasgow; Hybrid; GBP 12,000 - 18,000; Full time

Job summary

Marks & Spencer Plc in Glasgow is hiring a Customer Assistant for our Food section. You’ll be on the frontline, delivering five-star service even during peak hours and handling busy periods with a positive attitude.

We’re seeking down-to-earth team players who thrive under pressure, are digitally confident with Sparks App and in-store devices, and ready to rotate across store areas to meet customer demand. Weekends and holiday shifts may apply.

Qualifications

• Customer-focused role in food section.
• Ability to work under pressure and deliver fast service.
• Willingness to adapt across store areas and flexible hours.

Responsibilities

• Serve customers quickly and help drive sales.
• Utilise in-store devices and Sparks App to enhance the experience.
• Support a positive, high-energy team environment.
• Be flexible to work across various store areas.

Job description

Work Pattern
Monday 16:00 - 20:00
Thursday 16:00 - 20:00
Friday 16:00 - 20:00
Saturday 16:00 - 20:00

Due to operational requirements, all successful candidates may be asked to work up to full time hours in the weeks commencing 13th and 20th December

Join M&S as a Customer Assistant in our Food section, where you'll become be at the frontline of the UK’s fastest growing retailer. We’re not just looking for someone to fill shelves – we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving.

We're seeking passionate individuals who not only take pride in their knowledge of M&S Food products but are also ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head-on.

You’ll be a resilient and committed brand ambassador who’s ready to raise the bar by confidently recommending and selling our newest food products to our customers. Through remarkable service you'll make sure our customers feel truly valued every time they shop with us.

• At M&S, our customers don't wait. You’ll thrive in a high-pressure environment, staying sharp, fast, and focused when the store is at its busiest. You’ll go above and beyond, to serve, sell, fill and help drive growth in sales.
• Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks App and our in-store devices, to enhance the customer experience and ensure they get the products they want when they need them.
• Being a team player is crucial. You’ll contribute to a positive, high-energy environment, where everyone works hard and supports each other in delivering a seamless customer experience.
• Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same – and you’ll embrace the challenge.
  

This is a frontline role, not for the faint-hearted. But for those who are ready to roll up their sleeves, there’s huge opportunity.

#Christmas