Christmas Customer Assistant - Food - Epsom

Marks & Spencer Plc; Epsom; Presencial; GBP 18.000 - 24.000; A tiempo parcial

Descripción de la vacante

Marks & Spencer Plc in the UK is seeking a Customer Assistant in our Food section to be at the frontline of service. You will help customers, answer questions, stock shelves, and play a key role in delivering five-star service at pace during busy periods.

You will use Sparks App and in-store devices to assist shoppers and promote new food products, working across different store areas with a collaborative, high-energy team.

Formación

• Customer focus and ability to work under pressure.
• Strong teamwork and communication in a busy store.
• Willingness to learn about food products and promotions.

Responsabilidades

• Provide five-star service to customers in a fast-paced environment.
• Confidently recommend and sell new food products to customers.
• Utilize Sparks App and in-store devices to assist shoppers.
• Work across different areas of the store and adapt to changing demands.

Herramientas

Sparks App

Descripción del empleo

Work Pattern

Tuesday 10:00-16:00
Thursday 10:00-16:00
Friday 10:00-16:00
Saturday 10:00-16:00
Sunday 10:00-16:00

Due to operational requirements, all successful candidates may be asked to work up to full time hours in the weeks commencing 13th and 20th December

Join M&S as a Customer Assistant in our Food section, where you'll become be at the frontline of the UK's fastest growing retailer. We're not just looking for someone to fill shelves - we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving.

We're seeking passionate individuals who not only take pride in their knowledge of M&S Food products but are also ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head-on.

You'll be a resilient and committed brand ambassador who's ready to raise the bar by confidently recommending and selling our newest food products to our customers. Through remarkable service you'll make sure our customers feel truly valued every time they shop with us.

• At M&S, our customers don't wait. You'll thrive in a high-pressure environment, staying sharp, fast, and focused when the store is at its busiest. You'll go above and beyond, to serve, sell, fill and help drive growth in sales.
• Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks App and our in-store devices, to enhance the customer experience and ensure they get the products they want when they need them.
• Being a team player is crucial. You'll contribute to a positive, high-energy environment, where everyone works hard and supports each other in delivering a seamless customer experience.
• Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same - and you'll embrace the challenge.

This is a frontline role, not for the faint-hearted. But for those who are ready to roll up their sleeves, there's huge opportunity. Are you ready for it?

#Christmas