Christmas Customer Assistant - Food - Canterbury

Marks & Spencer Plc; Canterbury; Vor Ort; GBP 18.000 - 24.000; Teilzeit

Zusammenfassung

Marks & Spencer Plc in Canterbury is seeking a Customer Assistant in our Food section to be at the frontline of the store, helping customers, answering questions and keeping shelves well stocked.

You’ll work pattern Wednesday to Saturday 11:00-15:00 with potential full-time hours during December, stay digitally confident with Sparks and in-store devices, and thrive in a fast-paced, team-based environment delivering five-star service.

Qualifikationen

• Customer service experience preferred.
• Ability to work in a fast-paced environment.
• Flexible availability during peak periods.
• Good communication and teamwork.

Aufgaben

• Assist customers and answer product questions.
• Restock shelves and ensure product availability.
• Operate the till and handle transactions.
• Use Sparks and store devices to enhance service.

Kenntnisse

Customer service

Team player

Digital literacy

Communication

Tools

Sparks app

POS system

Jobbeschreibung

Work Pattern
Wednesday: 11:00 - 15:00
Thursday: 11:00 - 15:00
Friday: 11:00 - 15:00
Saturday: 11:00 - 15:00

Due to operational requirements, all successful candidates may be asked to work up to full time hours in the weeks commencing 13th and 20th December.

Join M&S as a Customer Assistant in our Food section, where you'll be at the frontline of the UK’s fastest growing retailer. We’re not just looking for someone to fill shelves – we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving.

We're seeking passionate individuals who not only take pride in their knowledge of M&S Food products but are also ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head-on.

You'll be a resilient and committed brand ambassador who’s ready to raise the bar by confidently recommending and selling our newest food products to our customers. Through remarkable service you'll make sure our customers feel truly valued every time they shop with us.

At M&S, our customers don't wait. You’ll thrive in a high-pressure environment, staying sharp, fast, and focused when the store is at its busiest. You’ll go above and beyond, to serve, sell, fill and help drive growth in sales.

Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks and our in-store devices, to enhance the customer experience and ensure they get the products they want when they need them.

Being a team player is crucial. You’ll contribute to a positive, high-energy environment, where everyone works hard and supports each other in delivering a seamless customer experience.

Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same – and you’ll embrace the challenge.

This is a frontline role, not for the faint-hearted. But for those who are ready to roll up their sleeves, there’s huge opportunity. Are you ready for it?

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