Christmas Customer Assistant - Food - Carlisle

Marks & Spencer Group; Carlisle; On-site; GBP 12,000 - 17,000; Full time

Job summary

Marks & Spencer in the United Kingdom is seeking a Customer Assistant in our Food section in Carlisle, frontline of service where pace and accuracy matter. You’ll be a resilient team player who thrives under pressure, delivering five-star service and helping customers find what they need.

You’ll use Sparks and in-store devices to assist shoppers, stay digitally confident, rotate across store areas as demand shifts, and contribute to a busy, high-energy environment during peak periods.

Qualifications

• Deliver five-star service at pace and thrive under pressure.
• Be digitally confident using Sparks and in-store devices.
• Flexible across store areas to meet changing retail demands.

Responsibilities

• Frontline customer assistance in the Food section.
• Recommend and sell our newest food products.
• Contribute to a high-energy environment and seamless customer experience.

Skills

Customer service

Team player

Digital literacy

Flexibility

Tools

Sparks

In-store devices

Job description

Saturday 14-20

All the details

FOOD

Working Pattern

Tuesday 10-16

Friday 06-11

Saturday 14-20

Due to operational requirements, all successful candidates may be asked to work up to full time hours in the weeks commencing 13th and 20th December.Join M&S as a Customer Assistant in our Food section, where you'll be at the frontline of the UK’s fastest growing retailer. We’re not just looking for someone to fill shelves – we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving.

We're seeking passionate individuals who not only take pride in their knowledge of M&S Food products but are also ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head-on.

You’ll be a resilient and committed brand ambassador who’s ready to raise the bar by confidently recommending and selling our newest food products to our customers. Through remarkable service you'll make sure our customers feel truly valued every time they shop with us.

At M&S, our customers don't wait. You’ll thrive in a high-pressure environment, staying sharp, fast, and focused when the store is at its busiest. You’ll go above and beyond, to serve, sell, fill and help drive growth in sales.

Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks and our in-store devices, to enhance the customer experience and ensure they get the products they want when they need them.

Being a team player is crucial. You’ll contribute to a positive, high-energy environment, where everyone works hard and supports each other in delivering a seamless customer experience.

Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same – and you’ll embrace the challenge.

This is a frontline role, not for the faint-hearted. But for those who are ready to roll up their sleeves, there’s huge opportunity. Are you ready for it?

#Christmas