Christmas Customer Assistant - Food - Chorley

Marks & Spencer Group; Chorley; On-site; GBP 12,000 - 17,000; Part time

Job summary

Marks and Spencer in the United Kingdom is hiring a Customer Assistant in our Food section. You'll be at the frontline, delivering five-star service at pace and supporting customers with product knowledge. Be prepared for flexible shifts, weekend work, and using our digital tools like Sparks and in-store devices to enhance the experience.

Join a busy team that values resilience and teamwork. If you thrive under pressure and enjoy helping customers, this frontline role offers real opportunities

Qualifications

• Excellent customer service skills and a positive attitude.
• Willingness to work flexible shifts including weekends.
• Comfort with using digital tools and in-store devices.

Responsibilities

• Assist customers in Food department and answer product questions.
• Sell and promote our latest food products to shoppers.
• Maintain shelves and ensure availability during busy periods.
• Utilise Sparks and in-store devices to enhance the shopping experience.

Skills

Customer service

Team player

Digital literacy

Retail experience

Tools

Sparks

Job description

Friday 12.00-16.00

Due to operational requirements, all successful candidates may be asked to work up to full time hours in the weeks commencing 13th and 20th December.

Join M&S as a Customer Assistant in our Food section, where you'll be at the frontline of the UK's fastest growing retailer. We're not just looking for someone to fill shelves - we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving.

All the details

FOOD

Working Pattern

Sunday 12.00-16.00

Wednesday 12.00-16.00

Friday 12.00-16.00

Due to operational requirements, all successful candidates may be asked to work up to full time hours in the weeks commencing 13th and 20th December.

Join M&S as a Customer Assistant in our Food section, where you'll be at the frontline of the UK's fastest growing retailer. We're not just looking for someone to fill shelves - we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving.

We're seeking passionate individuals who not only take pride in their knowledge of M&S Food products but are also ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head-on.

You'll be a resilient and committed brand ambassador who's ready to raise the bar by confidently recommending and selling our newest food products to our customers. Through remarkable service you'll make sure our customers feel truly valued every time they shop with us.

At M&S, our customers don't wait. You'll thrive in a high-pressure environment, staying sharp, fast, and focused when the store is at its busiest. You'll go above and beyond, to serve, sell, fill and help drive growth in sales.

Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks and our in-store devices, to enhance the customer experience and ensure they get the products they want when they need them.

Being a team player is crucial. You'll contribute to a positive, high-energy environment, where everyone works hard and supports each other in delivering a seamless customer experience.

Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same - and you'll embrace the challenge.

This is a frontline role, not for the faint-hearted. But for those who are ready to roll up their sleeves, there's huge opportunity. Are you ready for it?

#Christmas