Christmas - Customer Assistant - Food - Bridgwater

Marks and Spencer; Bridgwater; On-site; GBP 12,000 - 15,000; Full time

Job summary

Marks and Spencer is seeking a Customer Assistant for our Food section. You will be at the frontline, delivering five‑star service at pace and meeting strong customer demand head‑on.

You’ll be a resilient brand ambassador who recommends and sells our newest products, while working in a high‑pressure, busy store environment. You’ll use Sparks App and in‑store devices to enhance the customer experience, work as part of a team, and adapt across different store areas.

Qualifications

• Experience in delivering high‑quality customer service.
• Ability to work under pressure in a busy retail environment.
• Comfort with using digital tools to assist customers.
• Flexible and able to work across different store areas.

Responsibilities

• Serve customers and help them find products.
• Upsell and promote new food items to shoppers.
• Keep shelves stocked and product displays tidy.
• Adapt to varying shift patterns and store needs.

Skills

Customer service

Teamwork

Digital tools

Tools

Sparks App

In-store devices

Job description

All the details
Sun 0600-1400
Thurs 0500- 1300
Friday 0500- 1300
Sat 0500- 1300
Due to operational requirements, all successful candidates may be asked to work up to full time hours in the weeks commencing 13th and 20th December.
This job role involvesworking early mornings and this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.
Join M&S as a Customer Assistant in our Food section, where you'll be at the frontline of the UK’s fastest-growing retailer. We’re not just looking for someone to fill shelves – we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving.
We're seeking passionate individuals who not only take pride in their knowledge of M&S Food products but are also ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head-on.
You’ll be a resilient and committed brand ambassador who’s ready to raise the bar by confidently recommending and selling our newest food products to our customers. Through remarkable service you'll make sure our customers feel truly valued every time they shop with us.

• At M&S, our customers don't wait. You’ll thrive in a high-pressure environment, staying sharp, fast, and focused when the store is at its busiest. You’ll go above and beyond, to serve, sell, fill and help drive growth in sales.
• Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks App and our in-store devices, to enhance the customer experience and ensure they get the products they want when they need them.
• Being a team player is crucial. You’ll contribute to a positive, high-energy environment, where everyone works hard and supports each other in delivering a seamless customer experience.
• Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same – and you’ll embrace the challenge.
  

This is a frontline role, not for the faint-hearted. But for those who are ready to roll up their sleeves, there’s huge opportunity. Are you ready for it?
#Christmas