Christmas Customer Assistant - Food - Ballymena

Marks & Spencer; Ballymena; Presencial; GBP 12.000 - 18.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Unsocial premium £3.00 p/h (22:00–06:0

Descripción de la vacante

Marks & Spencer is looking for a Customer Assistant in our Food section to deliver exceptional service at the frontline. You’ll engage with customers, promote products, and work across store areas during busy periods.

Ideal candidates are enthusiastic, resilient, and digitally confident, able to use Sparks and in-store devices to assist customers and enhance their shopping experience. Shifts include evenings and weekends with potential full-time hours during peak weeks.

Formación

• Frontline customer service in a busy retail setting.
• Ability to thrive under pressure and deliver five-star service.
• Willingness to work flexible retail hours including evenings and weekends.

Responsabilidades

• Assist customers in the Food section and promote products.
• Provide fast, friendly service and maintain store standards.
• Be adaptable and support other store areas as needed.
• Use digital tools to enhance customer experience and product availability.

Conocimientos

Customer service

Team player

Digital tools

Stress management

Herramientas

Sparks

Descripción del empleo

Wednesday: 18:30 - 22:30

Thursday: 18:30 - 22:30

Friday: 18:30 - 22:30

Saturday: 18:30 - 22:30

Due to operational requirements, all successful candidates may be asked to work up to full time hours in the weeks commencing 13th and 20th December.

Under 18 disclaimer

This job role involvesworking late nights and this means we can't consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.

Join M&S as a Customer Assistant in our Food section, where you'll be at the frontline of the UK's fastest growing retailer. We're not just looking for someone to fill shelves - we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving.

We're seeking passionate individuals who not only take pride in their knowledge of M&S Food products but are also ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head-on.

You'll be a resilient and committed brand ambassador who's ready to raise the bar by confidently recommending and selling our newest food products to our customers. Through remarkable service you'll make sure our customers feel truly valued every time they shop with us.

At M&S, our customers don't wait. You'll thrive in a high-pressure environment, staying sharp, fast, and focused when the store is at its busiest. You're go above and beyond, to serve, sell, fill and help drive growth in sales.

Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks and our in-store devices, to enhance the customer experience and ensure they get the products they want when they need them.

Being a team player is crucial. You'll contribute to a positive, high-energy environment, where everyone works hard and supports each other in delivering a seamless customer experience.

Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same - and you'll embrace the challenge.

This is a frontline role, not for the faint-hearted. But for those who are ready to roll up their sleeves, there's huge opportunity. Are you ready for it?

#Christmas