Christmas Customer Assistant – Flexible, Fast-Paced Peak Role

Marks & Spencer Group; Uckfield; On-site; GBP 12,000 - 15,000; Full time

Job summary

Marks & Spencer are hiring a Customer Assistant to be at the frontline of a fast-growing UK retailer. You will deliver first-class service, share fashion advice, and use Sparks App and store tech to assist customers. Flexibility to work across store areas and step into longer hours during peak weeks is required.

Ideal candidates thrive under pressure, stay customer-focused, and contribute to a positive team environment while serving shoppers with warmth and efficiency.

Qualifications

• Customer-centric mindset
• Ability to work under pressure
• Digital tool familiarity

Responsibilities

• Deliver five-star service at pace in a busy store
• Provide fashion/style advice and product recommendations
• Operate store devices and Sparks App to assist customers
• Support across store areas as required including busy periods

Job description

Marks & Spencer are hiring a Customer Assistant to be at the frontline of a fast-growing UK retailer. You will deliver first-class service, share fashion advice, and use Sparks App and store tech to assist customers. Flexibility to work across store areas and step into longer hours during peak weeks is required.

Ideal candidates thrive under pressure, stay customer-focused, and contribute to a positive team environment while serving shoppers with warmth and efficiency.