Christmas Case Manager: Help Guests Secure Housing

Crisis; Greater London; On-site; GBP 30,000 - 36,000; Full time

Benefits offered by this job

A competitive salary

Interest free loans for travel season/

Cycle to work loan

Deposit to secure a tenancy

Pension scheme with 8.5% employer

28 days’ annual leave (pro rata)

Enhanced maternity, paternity, shared,

Wellbeing Leave

Job summary

Crisis Skylight London is seeking five experienced Case Managers to work full-time during the Christmas period and beyond, supporting guests to access accommodation and services. You will record progress, collaborate with partners, and advocate where needed, while benefiting from supervision and ongoing development in a fast-paced team environment.

We value lived experience and diversity, offering extensive staff benefits, inclusive culture, and a commitment to ending homelessness.

Qualifications

• Experience in case management in fast-paced environments.
• Ability to establish open and trusting relationships with people experiencing homelessness.
• Knowledge of homelessness legislation and benefits entitlement.
• Compassionate and resilient approach.

Responsibilities

• Support guests to achieve their outcomes and move away from homelessness.
• Record and monitor the progress of service users.
• Receive regular supervision and access to learning and development opportunities.
• Collaborate with internal and external partners and advocate where necessary.
• Join a motivated, supportive team to improve the quality of life for people experiencing homelessness in London.

Job description

Crisis Skylight London is seeking five experienced Case Managers to work full-time during the Christmas period and beyond, supporting guests to access accommodation and services. You will record progress, collaborate with partners, and advocate where needed, while benefiting from supervision and ongoing development in a fast-paced team environment.

We value lived experience and diversity, offering extensive staff benefits, inclusive culture, and a commitment to ending homelessness.